Do I Need a Custom Tune on my Tuner for a Cold Air Intake? I didn't even install the updated driver. How do I Update my Bully Dog Device? Do Not Sell or Share My Personal Information -. Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. Check for Device Info: Tune Revision Check to see if it has a N/A or missing from the device. The custom tune works great. Device Updater They downloaded the info off of my tuner to give to their engineering guys, but I still have not heard anything back. Unlock your vehicles hidden performance with the Livewire TS+ by re-calibrating your vehicles computer for increased horsepower, torque, throttle response, firmer shifts, and even improved fuel mileage. I've spent 5 hours on hold today, and now I get to try again tomorrow. How Do I Get Custom Tuning Software for my SCT Tuner? Use your Device Updater Software to update the Livewire's firmware to its latest version. My Security/PATS Light is Flashing After Tuning my Ford Diesel Excursion 7.3L. Reply Subscribe Thread Tools 110BE- Unlock PCM Failed What are These Options? The quick fix is to search either "DPI" or "Item Size" in your Windows Control Panel and reduce the size down to 100% or lower, until the entire device updater screen is visible. I was on hold with them for two hours and 49 minutes and then went to voicemail as well and I am having the same problem as you in a 2004 F350. Database Error 0 in Advantage III I do know I did it as soon as 10 was available. How Do I Know if my SCT Tuner/Device is VIN Locked or Not? How Do I Update my X4? DCOM was unable to communicate with the computer IP xxx.xxx.x.xxx using any of the configured protocols; requested by PID 488 (C:\Program Files (x86)\Fortinet\FSAE\collectoragent.exe). 2.9.8.94. 13002- Unsupported Vehicle I just can't remember when that was. I recently installed the LW TS on two of my trucks. Cookie Policy - Now to figure out why it's trying to contact it (FSMO roles transferred). How Often Should I Update my Bully Dog Device? Once it was done, I plugged the Livewire into my computer, then clicked on the Updater Icon, then clicked on "automatically check for updates" and it worked. Access it all on the customizable touchscreen. It may not display this or other websites correctly. You are using an out of date browser. wouldnt read the vehicle info, wouldnt communicate with any of our vehicles. Archive - Whats the Difference Between the SCT X4 and the Livewire? (2015+ Dodge Vehicles) I can't see the entire Device Updater Screen. How to Validate PIDS using Livelink GenII, How To use the 10R OSS To Engine RPM Calculator, How To Use the Torque Spark Clip Bit Calculator. What do I? May 20, 2013. My Bully Dog GT Tuner Will Not Turn Off in the Vehicle And the tuner will display error code #10007. Computer Chips & Tuners - SCT LivewireTS - So my tuner is giving me a little trouble, hope someone will be able to help me since SCT tech hours are only open while im at work :-arrgh My touch screen is almost like the calibration is off, I cant hit the top of the screen for example the EXIT button. Before I connect the Livewire to the computer, I click on the SCT Device Updater to check for Software updates. My Vehicle Will Not Start After Installing my Bully Dog GT Tuner. 99 & up 7.3L Power Stroke Engine & Drivetrain, 99 & up Upgrades and Aftermarket - 7.3L Engine, 7.3L IDI Diesels (Not Powerstrokes) 1988-1993. I did finally manage to get a hold of SCT again. Then I went to the SCT website to download it once again, hoping that maybe something had changed. Come join the discussion about PowerStrokes, performance, modifications, troubleshooting, towing capacity, maintenance, and more! Well, I tried something this morning and it worked. Advertising - It says there is a Software update available. I will get it tomorrow. As a general rule, 12.75+ volts is needed to flash a tune to a vehicle. They told me I had to pay to ship mine back and when I called them out on it, they said they would send me a label. Where do I Find the Bully Dog Device Updater? did a remote diag with sct and was told it was missing info in software .tried to load it remotely, but didn't work. Advertising - What is Engine Warm Up? However, if the problem persists, SCT will have to "brute force" a firmware update, and you'll need to call them directly at 407-774-2447. 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If I Use 87 Octane Gas, Can I Use the 93 Octane Tune on my SCT Tuner? Use the Device updater, display device settings and serial number this way you can access the menu and be able to confirm if any of the data is missing. Check the Device info: scroll down 4 quarters of the way and you will see Vbatt which usually next to it would indicate that there is an ADC error. Select your vehicle to see if this product is compatible. You are directly connected to the computer and not on WiFi, correct? Will post up pics of the screen and error code I get in a few minutes. It is just the regular Livewire TS. How Do I Install / Update my GTX? Can't find any information online. Click on "SCT Software" then click on "Downloads". Well because of work, I wouldn't be able to ship it for another week. What are Your Operating Hours? But, If I remember correctly, I did the last update to the software, and the Livewire, even after I installed Windows 10. How Often Should I Update my SCT Tuner/Device? What is the Difference Between Preload and Custom Tunes on my Tuner? Seems there was a problem with the update download to my tuner, Mine seems to be in proper working order besides it will not read codes still waiting to hear back on that issue. Closed the program then disconnected the device. Can't find any information online. 11023- Device Married to Another Vehicle Purchase a brand new, original PCM specifically unlocked for your vehicle. Update Failed.". The Fora platform includes forum software by XenForo. This product is not compatible with your vehicle. SCT Tuner ( Having issues share them here ). I'm having some issues with the touch screen but I'm out of warranty. Go to www.sctflash.com 2. I am currently trying to locate a win10 driver for the unit. I figured maybe SCT had updated their stuff to work with W10. I'll try that maybe tomm. How do I Update my Bully Dog GT Tuner? SCT Livewire Touchscreen Not Working. https://support.microsoft.com/en-us/kb/918331. What Should I Do? Cookie Policy - This website is using a security service to protect itself from online attacks. plugged it in and don't ya know, it's updating! Bully Dog Tuner Not Recognized While Connected to the Computer? At the end an error pops up stating "Incorrect File Size. The lady that helped me wasn't polite, nor respectful. I'm running Windows 10 on my PC. Please add the "collectoragent.exe " into the firewall "allow access lists". When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. The new Livewire TS+ tuner can reflash your PCM with powerful tunes, monitor key aspects of your engine, read and clear DTC codes, datalog, calculate your performance for the 1/4 mile and 0-60 . LiveLink Gen II How to Enable High Idle on a 03-07 Dodge Cummins 5.9L with a Bully Dog GT Tuner? Click "Support" tab at the top of the page. The SCT updater took a while to finish, but everything seemed normal. i cant find much infos about the error.. im wondering if somebody has a expierence with that? Joined. Hopefully their tech support will be able to help me tomorrow. Any updates Div? Apr 9, 2015. It will power on. errors: These are the errors I am getting : Error (10028): Can't resolve multiple constant drivers for net "new_dec_data" at ber_count.vhd (50) Error (10029): Constant driver at ber_count.vhd (41) Error (10028): Can't resolve multiple constant drivers for net When you purchase through links on our site, we may earn an affiliate commission, which supports our community. And it will be a 7-10 return after they receive it. did a remote diag with sct and was told it was missing info in software .tried to load it remotely, but didn't work. How Do I Know if my SCT Tuner/Device is VIN Locked or Not? (2015+ Dodge Vehicles), 10028 - Device Failed To Read its Settings, Fixing exception errors while running Windows Vista, I Just Loaded a DLX onto my SCT Device and it Gives me an Error Code when I Select that Configuration. UPDATE: Finally got around to trying to uodate my programmer. When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. How Can I Tell Which Tune File I Last Flashed into my Vehicle? i cant find much infos about the error.. im wondering if somebody has a expierence with that? I have to return the livewire to them. Light Duty Update Agent, Device Updater, and Livelink Downloads It gives you instructions to turn off the auto connect under settings. If you are experiencing other issues, or if our solutions did not solve your current problem, don't hesitate to call us directly at, SCT Livewire Tuning Guide and Troubleshooting. Differences Between the Bully Dog GT 40410 50-State and the 40417 Platinum GT Tuner. How Do I Wire an Analog Input to my SCT Tuner/Device? And the screen works. Do I Need to Pull Fuses on my Truck? Livewire TS+ features a full color 4" touch screen display with built-in ambient light sensor for automatic brightness adjustment day & night. I couldn't remember if I had done any updates after I installed Windows 10. By logging into your account, you agree to our. Derive Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. How Do I Get Custom Tunes for my SCT Tuner/Device? And the tuner will display error code #10007. May 5, 2014. good luck man. Please register or login to enable Dark Mode. How do I load Custom Tunes on my SCT BDX/GTX Tuner/Device? I've tried several times and same result, I went into the computer Device Manager to see if I can update it that way. I was sent a "64bit" driver file from SCT. My Vehicle Doesn't Start After Tuning. Adjustable Options vary for each vehicle and are not available on all vehicles. my tuner says this is a known issue, but only affects some trucks. Privacy Statement - Device Not Recognized While Connected to the Computer? Messing with it may you leave in a no-start condition. Guess now I will start with emails and phone calls to STC. I do that. I don't have PATS and I am thinking the truck is stock because it does not feel like it has any extra power over the other similar stock trucks I have drivenI have read that it would still work over one that is already tuned but it would just run like crap because it would have a tune over a tuneI may be wrong about that though.. 2.5 hours sitting on hold and I get dumped to a voicemail box 5 minutes before their support hours are closed. How To Unlock Your BDX (40470/40490) And she wasn't really clear with how they will obtain my stock file from the tuner. Advantage III I just talked to them again yesterday - still no fix, and no real ETA. Everything works like normal now. was just told to return it. Vehicle | Tuning Index This is usually caused by a mismatch in firmware between the SCT software that was used to create the tunes and the firmware on the device. If I Use 87 Octane Gas, Can I Use the 93 Octane Tune on my SCT Tuner? How Do I Adjust Tire Size or TPMS? It is the SCT Device Updater on the computer that I am trying to get it's software updated, and am having the issue with. It says there is a Software update available. So I've been waiting to hear back from SCT its been 2 weeks since I have heard from them. I can not get it to connect to the truck. Once it downloaded and appeared on my desktop, it prompted me to update the Device Updater. There are 2 methods of updating your WiFi-enabled device as described below. The action you just performed triggered the security solution. When Loading a Tune from my SCT Tuner, I Get Asked to Adjust Options. Just an update. I had to send it to SCT to get reset because all the over-the-phone diagnostics were useless. ALSO, I AM NOTICING THAT THE RED LED LIGHT ON THE FRONT OF THE TUNER KEEPS FLASHING. Often, the SCT driver's included on the disk in the Livewire box are not the latest from SCT. So, I decided to take a chance. CLICK HERE TO SEE ALL PRODUCTS FOR YOUR VEHICLE, Click Here To See All Products For Your Vehicle. 2.9.8.97. He got my LW to finally tune my truck. What are These Options? Downloads Where do I Find the Bully Dog Device Updater? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. And sct is closed for the weekend. Can I Tune More than one Vehicle with my SCT Device? X4 User Guide If this all fails we will need you to contact our support team: When contacting the support team, it is faster if you have the Device Updater and TeamViewer Running on a Windows PC when you contact us viaLive Chator telephone so we can further assist. What a joke. I called back. And just to be safe, check your battery (load test). How Do I Email a Livelink Data Log File? This app is used to view, data log, record & playback your vehicle's PCM data on a laptop computer. How To Set and Edit Gauge Inputs for your X4, Bully Dog GT Tuner Frozen on Initializing Communication, 357/358 Error on Bully Dog Tuner on GM Vehicles, 110D8- Acknowledgement Failed on a Bully Dog BDX Tuner. Our Technical Support team is here for you. I was gonna update the Livewire. What should I do from here? I also get an error when trying to program, read codes (I don't have any), see vehicle id, and even in demo mode I get errors. Regards, Dave Patrick . A forum community dedicated to all Ford Diesel owners and enthusiasts. Seems like this has been common with device releases on certain Fords for the last 4-5 years now. How Can I Tell Which Tune File I Last Flashed into my Vehicle? Messages. ****WARNING**** Street racing or illegal activities will be removed and potential bans will be handed out. I can't return the truck to stock if I needed to. How To Use the Torque Spark Clip Bit Calculator. 110D5- Married Status Check Failed (Incorrect Vehicle). Hey Hodown, call back and tell them to send you a shipping label and they will cover it. Error 110D8 SCT BDX GCL sarnia 21 subscribers Subscribe 5 Share 5.8K views 3 years ago Using a SCT BDX tuner purchased new for this tune I'm trying to load a tune to my Mustang with an EECV. Let it sit for 10 mins. 1016 Tune Failed When Trying to Return to Stock, 110C5 Non-OEM Stock Calibration Found on a SCT BDX Tuner, 11004 Failed Health Check Reading FW Version, 110A0- ECU Needs to be Unlocked Before you Can Tune it. For a better experience, please enable JavaScript in your browser before proceeding. Click to reveal Since my truck is at the body shop cause of the Deer Mishap, I returned her to stock before I dropped it off. How Do I Get Custom Tunes for my Bully Dog Tuner? Privacy Statement - How do I tell if my Bully Dog GT Tuner is Locked or not? My Bully Dog GT Tuner Will Not Turn Off in the Vehicle. When you got it replaced was it under warranty. It's gonna be a while though, there's 492 files to download. Exactly call SCT great customer care!!! How do I Install my SCT Device? I found that solution on Google once before. I recently installed the LW TS on two of my trucks. wouldnt read the vehicle info, wouldnt communicate with any of our vehicles. My Security/PATS Light is Flashing After Tuning my Ford Diesel Excursion 7.3L. I am relatively new at VHDL, so the code might be a bit dirty (actually very dirty -_-). Before I connect the Livewire to the computer, I click on the SCT Device Updater to check for Software updates. Tried everything with no luck. I just purchased the LW TS+ and am getting the same error code. 110C3 Selected Custom Tune Is Not Compatible With Vehicle. I've sent an email to SCT support and I'm waiting for their response. 4150 Church Street - SUITE 1024 Tap configuration from that screen to scroll thru the list. Same here, DCOM trying to contact old DC and the old DC doesn't even show up in AD. The problem is with Windows 10, I had to reinstall the SCT software from there sight, then you will find out that there is not a Windows 10 driver to recognize when you connect the unit to the computer to update it. And I think the last one was after I installed Windows 10. Privacy Statement - Yep same one mine had. Register Performance, Tuning, and (LEGAL) Racing Post discussions about increasing performance, capabilities, and racing. Nothing is wrong with my truck. I HAVE A 2006 F-250 WITH A SCT LIVEWIRE-TS TUNER. Harmans, MD. Terms of Service - 21301- Error Reading Vehicle Info Apparently they figured out how to make it past the error we have all been seeing and get further into the process, but then they got a new error. THE TUNER WAS WORKING FINE UNTIL I WENT TO UPDATE IT. Reconnected the battery. 550 Error on a Bully Dog GT Tuner Tire Size vs Revs/Mile for a Bully Dog/SCT Tuner? In my particular case, it turned out to be a server (DC) that was no longer being used. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. 4150 Church Street - SUITE 1024. And another thing to note on this device. I searched on Google and only found one other reference to this incorrect file size error, but no solution. This can also be triggered by a failed update over WIFI. Device Comm Error (DCE) Any one had this problem I have a 2005 F250 6.0. Sorry it been a while yes mine was still under warrenty. Copyright 2023 SCT Flash, Derive Systems. Got my tunes (and the device) from IDP. The most common cause of this issue is that there is either a "0" or a "No" set in your TPMS line on the adjustable options menu. It just doesn't work well. Do you support DPF and/or EGR Deletes? How do I Load Custom Tunes to my Bully Dog GT Tuner? Any help will be appreciated. This app lets you update your device's Firmware, Tune Revision or to load Custom Tunes onto your device. Can I Tune More than one Vehicle with my BDX? Returning my Vehicle Back to Stock using the Bully Dog GT Tuner did you tryout any of the built in tunes? I was gonna update the Livewire. Try putting a value of 1 or greater in the TPMS line and try loading the tune again. When Loading a Tune from my SCT Tuner, I Get Asked to Adjust Options. Can I Still use my Tow-Haul Button after Tuning? 03 f250 6.0 Sct with innovative tunes 5in exhaust coolant filter blue spring 6in lift 20x14 on 37s I haven't had time yet to go further into this problem. Manage Preferences - Do you Make and Sell Custom Tunes for SCT Tuners? My Livewire throws a 110xx Error Code when trying to tune the truck. It may only be 10-15 to ship it. Interesting. Cloudflare Ray ID: 7c0e9afa59022113 Device Manual Contact Us - Holds up to 10 Custom Tunes Bully Dog Tuner Not Recognized While Connected to the Computer? 806 likes. Microsoft Certified Professional Any help will be appreciated. If thats the way they treat their customers, I'll pass. Basically the tuner is throwing errors in every operation to my truck the main error code that I can recall off hand is 10007. Sanford, Florida 32771. Its at SCT and if they can't fix it, it will be replaced. Do Not Sell or Share My Personal Information -. Products; About Us; Support; Find A Dealer; search. >>DCOM was unable to communicate with the computer IP xxx.xxx.x.xxx using any of the configured protocols; requested by PID 488 (C:\Program Files (x86)\Fortinet\FSAE\collectoragent.exe). I KEEP GETTING THE ERROR CODES 21200, 11000, AND 10028. You guys are very patient. Overall the LWTS+ / 5015P is a nice, solid unit. How to Enable High Idle on a 03-07 Dodge Cummins 5.9L with a Bully Dog GT Tuner? Copyright 2023 SCT Flash, Derive Systems. What a dumb idea that was. Do I Need a Custom Tune on my SCT Tuner for an Aftermarket Exhaust? So I deleted the current version of the SCT Device Updater from my computer. A power-train control module or PCM is an automotive component, a control unit, used on motor vehicles. The last time I updated the Livewire was back in Oct.. Bully Dog GT Tuner Frozen on Initializing Communication SCT Device Updater - Window not Fully Displaying Content. Where do I find the SCT Device Updater? 110D8- Acknowledgement Failed Please share any and all of your experience that may not always have a great ending. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. AFTER THE UPDATE, I CANT GET IT TO DO ANYTHING. Can I Tune More than one Vehicle with my BDX? In talking to IDP the change power levels on the fly feature is not being supported by them for custom tunes. What is the Difference Between Preload and Custom Tunes on my Tuner? VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. To come race at the track tonight. Apparently the device will only allow you to change some tables on the fly. Please share any and all of your experience that may not always have a great ending. Without having to get into the device info menu. Data Logging The touchscreen display lets you data log engine functions for playback using SCT's LiveLink software. Knowledge Base Home Error Codes Livewire TS+ Error Codes 10028 - Device Failed To Read its Settings 10028 - Device Failed To Read its Settings June 14th, 2022 This indicates that there is firmware corruption and potentially a hardware failure on your unit. How Much Does it Cost to Reset a Locked Bully Dog Tuner? The Livewire TS+ arrives preloaded with dyno-proven performance tune files and holds up to 10 custom tuning files for tune flexibility. 2003 Ford Excursion 6.0 139,000 MilesF-650 Dash. All Rights Reserved. How do I Unlock my Bully Dog Device? What is your firmware version on the device settings now? Can I Tune More than one Vehicle with my SCT Device? Popular topics: Got an email from SCT saying they want to do a remote connect. If you find it, let us know. So I bit the bullet and shipped it today. That's ridiculous. And I have to pay shipping on an $650 item?!? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. iveco truck fuel consumption per km,