I have been using these for years, but over the past year I have noticed that my eyes were increasingly more irritated. I used the wipes about a week ago and my upper and lower lids are cracking and peeling along with swelling. I have red bumps all around my eyes, my skin is so itchy / sore and my face is starting to peel. Please add me to this case. Please add me, Yes they burn, I thought it was part of the skin cleansing! The Neutrogena facial cleansing wipes class action lawsuit states Potts was financially injured by Neutrogena. I have used these wipes for years and I didnt realize they changed them. I thought maybe Fashion Fair had changed there foundation so I switched to Flori Roberts and the same thing happened so I stopped wearing makeup and I continued to break out when I stopped using the wipes my face cleared up. I have small bumps all over my eyelids and just saw the dermatologist last week who said it may be an allergy, so now I have an appointment with an allergist to find out what cosmetic product could be causing this. ADD ME!! "Five Natural Ingredients That Can Irritate Your Skin." I have purchased and used Neutrogena facial cleansing towelettes many times and many times experienced a painful burning and stinging afterwards. If you need help purchasing a product directly from Allure, go to our FAQ. I broke out in red blotches around my neck and crown area. 4.4. Some samples of the affected products, all spray-on sunscreens, were found to contain low levels of benzene, according to Johnson & Johnson, the parent company. As a result, the lawsuit says, consumers were unable to reasonably avoid the harm stemming from Neutrogenas omissions and misrepresentations.. After that I threw it away. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletter here. omits essential facts about its makeup removers from product packaging, the suit says. Free Shipping on all orders $35+. that reports on class action lawsuits, class action settlements, Thats when I realized the culprit was that Nuetrogena oil free make up remover. I Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. My daughter has used these and she has red rash on eyea and under eyes. Please add me. 6 May 2016. Im so upset and cant find anything to help heal it! I wondered why my skin broke out. Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax. She complained about a burning sensation to her face and neck area. I also broke out with a rash from their wipes. Add me plz, mom and I do theater use thes often, add me please used often acting makeup thanks, add me, thought it was just me, then the wife daughter and grandchild used did the same still thought allergy. Read more here: Camp Lejeune Lawsuit Claims. The Best K-Beauty Skin-Care Products of 2018, 15 Face Washes That Work Wonders on Oily Skin. Ens, a 38-year-old holistic therapist in Ontario, Canada, has used Neutrogena's gentle scrubs and fragrance-free face washes as part of her daily skin care for years. I had to stop using them. I experienced skin irritation, I used Neutrogena for at least 2 months then all of a sudden i started breaking out then i noticed a red blotch on my face and neck that hurted when i touched it the next day i was asked how did i burn myself but i didnt it was the wipes i was told to discontinue the product now i have to use Neosporin and Cortisone. Please add my name to the list. Never know it was happening to more then just me. My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. Miranda, Leticia. I want to be compensated for this and not with just $2-$3. Internal testing identified low levels of benzene in some samples of the products. Please add me to the list. Nature's Truth LLC voluntarily recalls Nature's Truth brand Lavender Body Cream, Net Wt. Please add me.da, Ive experienced this burning sensation especially around the eyes. Please add me to the list. Please add me Couldnt find my receipt to return. 'Failure to Warn': Neutrogena Hit with Class Action Alleging Makeup See list of stores. The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. In an update to this legal news, the Neutrogena face wipe injury class action lawsuit has been removed to federal court since it was initially filed. i thought the wipes we so pist to burn. I buy Neutrogena. FutureDerm. administrator or law firm. Please add me. I now have chemical burns on my eye lids. How will I be informed if there has been a recall? My face is so red and puffy and it hurts so bad! Benzene is ubiquitous in the environment. I stopped buying their products. I assume it was just like that. Lots of items can be recalled. Accessed 7 May 2018. Certain Neutrogena, Aveeno sunscreens recalled due to traces of cancer RC 23-009 - IBSA - Tirosint - NYC - Consumer. She states that the company has not added warnings for the possible adverse effects of the product, nor has the company included warnings about the risks associated with repeated use of the products, even though many consumers report that they used the products repeatedly before having problems with them. Your California Privacy Rights. Pls add me They are red and inflamed. Used to use Neutragena products all the time, including makeup remover wipes, and they never burned before. oh my, i thought something had happened several times when I felt stinging even when wiping softly. I have used these wipes and i also have gotten a chemical burn from them. User Agreement and Privacy Policy and Cookie Statement and What a disgrace! It is ver itchy & burns around my eyes . add me to this too. "People Say These Neutrogena Products Are Leaving Their Face Burning And Irritated." Conagra Brands, Inc. AVEENO Protect + Refresh aerosol sunscreen. Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns Please add me. Back to Top. Please add me, I actually missed a day of work because my face was so red and burned. I had no idea there were so many others experiencing this let alone a class action lawsuit! Please contact me. Add me please, I recently was harmed by the face wipes. Makeup Remover Wipes & Liquid Makeup Removers for Clean Skin - Neutrogena I didnt know which product out of three it was so I threw them all away Add me,thanks!!! However neck, chest and under eye is noticeably redder than normal skin, itch continues. Please add me. How Eighth Day's Intensive Moisturizer Soothed My Dehydrated, Post-Treatment Skin, The Best Azelaic Acid Creams, Toners, and Cleansers to Buy Right Now. I thought it was just us that issues with the effects of the wipes burning our skin. Horrible reaction! Please add. I suffered corneal abrasions due to these towelettes. The wipes burned both my daughter & I. Used these on my 10 year old special needs daughter as a quick way to get dirt off of face and she ended up with bright red splotchy scaley skin. Sunscreen use is critical to public health. Please add me. I noticed I have broken out pretty badly after using them. It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. Used for abt a month and can no longer use. . Global Pharma Healthcare Issues Voluntary Nationwide Recall of Artificial Tears Lubricant Eye Drops. I will no longer use their products. Add me too please. I kept breaking out and rashes I just assumed it was food allergies every time I used the towelettes for a few years now. After reading about the CALS, Im beginning to think these products are the root of this agonizing journey. I had the same reaction after 2-3 day use. She also notes that the company went so far as to deny assertions that the product can cause skin problems. Yes! Both my daughter and used this product regularly. HAD TO STOP USING BECAUSE MY FACE WAS ON FIRE AND TURNED RED UNTIL I WASHED MY FACE AT FIRST i THOUGHT I Was using them wrong read the ingredients and wasnt allergic to any ingredient but after skin was getting white bumps and felt on fire, I stopped using. Happened to me anytime I use there wipes. I used it on my eyes lids and under eye area and I have bulge under my eyes and its burning like crazy. Theyre all destroying my skin & burn now. SAME HERE!!! I have purchased these many many times. On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing Towelettes, claiming that the product caused a violent allergic reaction: Within a few days, the post was shared tens of thousands of times. Chemical burns on my face and neck. Exactly because of its advertised facts is why I purchased them. It is causing my skin to wrinkle due to the burn. Actions does not process claims and we cannot advise you on the Please add me. Please add me, I had to stop using the towelettes because they burned my eyes, This product made my skin burn when applied. Neutrogena Makeup Remover Cleansing Towelettes & Face Wipes - 25ct. . I have a very serious chemical burn on my face. I recently purchased Neutrogena cleansing towelette products for the firstand last time earlier this year. Same issue when using these. The recalled products include five Neutrogena . It is horrible never would of thought this product would do it. I searched Neutrogena cleansing and pain and found this article. Please follow your local disposal procedure for aerosol products. Add me, please. 1995 - 2023 by Snopes Media Group Inc. Add me Days later, my eyes are still puffy. Thanks. You can also view our Corporate Recall Listing or visit the government Federal . Los Angeles resident Jaimie Potts was attracted to Neutrogena products for their reputation as being safe and healthy for skin while being effective. We have had nothing but problems with their skin care products. Please add me, I have experienced the same symptoms I was beside myself because I had no idea what was happening to me. Please add me. My daughter developed a red rash on her face. I as well have chemical burns on my eye lids and had to go to urgent care. As I also have acne it wouldnt help much, it would also barely remove mascara. I have used these before and never had a reaction but I purchased some a few weeks ago (they are individual ones) and I woke the next day with swollen eyelids and later developed blisters. Hit List: Worst Eye Makeup Remover for Sensitive Eyes Used them and my face started peeling. Yes been using these wipes for years. Just tried these wipes the other day. Enjoy low warehouse prices on name-brand Past Recall Notices products. Add me please! Unfortunately I never saw a doctor for it But now its there permanently!! I actually blistered. Chemical burns on my eyelids! My eye looked like I had a bad rash around it also along with burning and lasted for a few weeks. Accessed 7 May 2018. The FDA announced the recall of multiple aerosol sunscreens. Sunscreen recall: What the finding of a cancer-causing chemical in Please add me. According to Potts, many other customers were similarly injured because they relied on Neutrogenas representations of its products. What a shame! PepsiCo Voluntarily Recalls Starbucks Frappuccino Vanilla Bottles 13.7 oz (foreign matter - glass) Sold at: Select Walmart Stores and Sam's Clubs. Please add me, I thought it was just a reaction with my complexion. Goodrich also said she isn't aware of any recent formulation changes, but that it will certainly part of the comprehensive investigation. It was so painful and messed up my contacts. "To help figure out which chemical someone may be allergic to, dermatologists can perform patch testing, which is a form of allergy testing," Marchbein advises. My skin became very red and irritated. I used this skin product, and got a facial burn, but thought it was because of my sensitive skin! People Say These Neutrogena Products Are Leaving Their Face Burning And Thought I would share so someone else doesnt have this happen to them!" "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that Consumers who have experienced an adverse reaction, please call us at 1-800-582-4048 or send us a DM . I have experienced some of the symptoms. Thank you. We searched for corroborating information indicating that Neutrogena Makeup Remover Cleansing Towelettes are causing a high number of allergic reactions, but were unable to turn up anything relating to that particular product. Anecdotal reports are difficult to verify, because contact dermatitis can be caused by any of thousands of known allergens and irritants. Please add me Ive used them a couple times times and they burnt my face . February 03, 2023. I use the moisturizer and love it but the pads leave my face irritated. Risks and uncertainties include, but are not limited to: product efficacy or safety concerns resulting in product recalls or regulatory action; significant adverse litigation or government action, including related to product liability claims; uncertainty of commercial success for new and existing products; the ability of the company to successfully execute strategic plans; manufacturing difficulties or delays, internally or within the supply chain; changes to applicable laws and regulations; changes in behavior and spending patterns of purchasers of health care products and services; and increased scrutiny of the health care industry by government agencies. Despite Defendants awareness of the risk of injury to consumers who use the product as directed, there is no warning that some users may experience adverse reactions after using the Class Products., By omitting and/or concealing material product safety information, Neutrogena intended to induce consumers to rely on incomplete information when deciding whether to buy its makeup-removing wipes and towelettes, the suit claims. Please add me. I have always loved these wipes and have been using them for several years. I have purchased these for my tween and she did complain about having a reaction to them. settlement administrator or your attorney for any updates regarding I HAD TO STOP USING THE TOWELETTES BECAUSE MY EYELIDS BECAME VERY DRY AND FLAKY. I used the grapefruit ones, and it severely burned my face! I used the Night Calming wipes on a trip last month and my face swelled up, burned and started peeling! The case looks to represent all consumers nationwide who bought any of the Neutrogena makeup remover products listed earlier on this page for personal use within the applicable statute of limitations. The suit further looks to cover subclasses of Neutrogena makeup remover buyers in California, New Jersey, New York and Florida. She notes that the products are deemed gentle enough to use around sensitive eye area, even for contact lens wearers., Allegedly, the use instructions for the product informs users that there is no need to rinse with water after using the products. I used the face cleaning towelettes. I also purchased thinking it was a safe brand but developed painful burned areas on my face. My neck has broken out with a rash several times using the neutrogena make up remover towelettes. Lori Elizabeth Ens / Via facebook.com. "The majority of skin-care products have a variety of chemicals, which, in essence, allow the product to serve its purpose. Even the ones for Sensitive Skin didnt work. Add me, Ive had the burning and rash from this product. I have pics of my face after using. I quit using them and after I returned home where ragweed was also high, I had no reaction at all. Almost lost my vision. I thought it was just me and my skin. Same for me! Neutrogena Hydro Boost Water Gel Face Moisturizer with Hyaluronic Acid - 1.7 oz. Ive had allergy tests ran and all came back negative. I had a reaction to these wipes, thought it was due to something else, but I did immediately quit using, add me, Please. Same. In the post, a woman named Jaimie Potts laments what she says a very popular drugstore beauty product, Neutrogena Makeup Remover Cleansing Towelettes, allegedly did to her daughter's skin. So disappointed. Red blotches over whole face. such links, we may receive a commission, but it will not result in any additional charges to you. She seeks damages on behalf of herself and a Class of similarly affected consumers. Sign up for our daily send to get the latest beauty news and product launches. Please add me as well. I thought it was just my skin being sensitive! It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen. Please add me, Add in I was using the Neutrogena it burn my face and my eye. Ive used Neutrogena makeup remover for years with no issues they do an awesome job of removing all makeup. Add me please I have used them and the face washer that also caused burns and irritation to my face. Ethicons Surgical Stapler Recall: What are the Risks? Had to throw them away because there was no way I could use them. . During visit to my physician yesterday I indicated and showed her the very rough dry area on one side of my nose. The Best Undereye Concealers to Minimize & Brighten Dark Circles. Had to go the doctor and was prescribed Silvadene for the burns above my brow and and under my eye. Please add me because I trusted this brand and there was something about the formulation was either off balance or too acidic, I felt like I just wiped my face with rubbing alcohol.. Im so disappointed. How do we add to this list?? Please add me to the list. wow!!! I HAD TO SEE MY DERMATOLOGIST TO GET A CREAM TO REVERSE THE EFFECTS OF THE PRODUCT. When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. They would always burn my eyes. Please add me. Per the suit, the above-listed Neutrogena products pose a significant risk of harm thats amplified by the defendants alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. Why is there no form bbn to fill out.. just asking to add me?? Add me, Ive purchase Neutrogena facial wipes and I had burning sensation on my face. Please add me also! I started googling looking at the couple of diffrent products I use and this came up I did not even think of the face wipe undoubtedly this is the problem, I have used no other new product. "If someone exhibits a true allergy to a particular product, they would need to completely avoid it in order to not have the rash reoccur.". IT was so painful, possible even worse because I have eczema. I was not nice about saying yeah ok. Deal with it and to see that it is a actual problem. Add me please. Neutrogena products have given me rashes too. Please add me. Add me please. Please add me. Thought it was my mascara bought all new mascara went to dr had to buy a cream fir my eye Now I know what cause was. Risk Factors, and in the companys most recently filed Quarterly Report on Form 10-Q, and the companys subsequent filings with the Securities and Exchange Commission. Yep! The Company expressly disclaims all liability in respect to actions taken or not taken based on any or all the contents of this press release. They burned and caused redness around my eyes too. I had a burning feeling and skin peeled around my eyes using these towelettes. I know what is going in it. I forgot to add that Im going on a week of not using them and it is still red swollen and itchy! I bought a box from Costco and have a chemical burn on my lower lip . We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. 2:20-cv-06323, in the U.S. District Court for the Central District of California. I thought I was just sensitive. It hurts and is awful! Anyone can develop an allergy or sensitivity to any of these substances or products at any time that's called allergic contact dermatitis even if it has been used multiple times in the past without an issue," explains New York City dermatologist Shari Marchbein. Recalls, Market Withdrawals, & Safety Alerts, Recalls, Market Withdrawals and Safety Alerts, Recalls, Market Withdrawals, & Safety Alerts, Archive for Recalls, Market Withdrawals & Safety Alerts, Johnson & Johnson Consumer Inc. Issues Voluntary Recall of Specific NEUTROGENA and AVEENO Aerosol Sunscreen Products Due to the Presence of Benzene, Recent Recalled Product Photos on FDA's Flickr Photostream. I thought it was just because I already had sensative skin. More Recalls, Market I have used these wipes for years and the last 7 months is when this started happening to me. I discontinued use. Sign me up . With my husband being a truck driver and I ride with him, its not always easy to wash your face daily. Safety Alerts, An official website of the United States government, : Instead of exfoliation it is like an acid peel. East Helena MT Please add me. Mi cara arde cuando limpio con toallitas desmaquillantes neutrogena creo que est mal que vendan productos as. Recall Notice: First Alert 10-Year Battery Smoke Alarm with Safety . I have used these for years. However, customer complaints indicate the products do not live up to these advertisements and implications, the class action lawsuit says. I thought it was because I was having some skin issues (dry skin) but turns out I was right. $7.29. Neutrogena. Several users shared the post on Neutrogena's Facebook wall, but the brand did not immediately respond to those posts. I have horrible burns under my eyes after using these make up remover wipes! Wow, I thought it was just me used them for a week and took 2 months to clear up the damage to my skin. Wow I looked up if anyone else was recently having this reaction. "DO NOT USE these make up wipes Alyssa has been using them for months but yesterday opened a brand new pack to use and This Happened!!" Its really sad that lawsuits are the only way to keep a corporation honest. Allure may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with 2 days later and I have still have tiny tears in my skin that burn. My doctor has the pictures from when I first had this issue and my face is still healing. According to Potts, Neutrogena had misrepresented these products as safe. Please add me. New cases and investigations, settlement deadlines, and news straight to your inbox. Please add me. I am waiting for a return label for a Neutrogena Body Wash that I purchased a week ago. Puffy the first day then flaky and burned throughout the whole week. Instead, the company chose to omit essential facts, putting profits ahead of its consumers health and financial interest. The ingredients list is not very much different from products made by competitors, such asAveenoor Olay. Then the itching started but, I still didnt want to believe it. The recalled products include five Neutrogena and Aveeno aerosol sunscreens, according to a statement released Wednesday by the company . i also suffered burns on my skin from this product but thought it was my sensitive skin. I was burned by using these, after a while I figured that it was burning me, and I threw them away. Unfortunately, each attempt left me with the same result bright red, irritated, burning whelps around my eyes for hours and blotchy red patches all over my face. In between visits used Calamine lotion, Emucream, Exederm, Benadryl pills, Benedril cream, Dermatologist visit determination was same as others, prescribed cold compresses on neck and face to cool condition, Betamethasone Dipropionate .05. twice daily. Please add me, I experience rash, and blisters on my face, I had to stop using them. Our brand promise we will respond to every complaint as soon as we have more information to share." If you make a purchase using My dermatologist directed me to stop using all makeup and treat the area with hydrocortisone. I recently purchased the grapefruit wipes and on the first use my skin started burning intensely, especially around my eyes. Certain Neutrogena, Aveeno sunscreens recalled due to traces of cancer I have there products right now purchased from Costco. These occasionally burn my upper cheeks near the eye. I used the wipes, I had itching and blistering welps. Snopes and the Snopes.com logo are registered service marks of Snopes.com. Yes! I have very sensitive skin. This browser does not support PDFs. Thanks. Numerous customers have supposedly come forward to state that they were injured by their use of the towelettes. 5 min read. At the center of the lawsuit are the below-listed products, which are advertised by Johnson & Johnson-owned Neutrogena as gentle cleansers that do not irritate the skin and can quickly and effortlessly remove makeup from the face and eyes. Burning on the nose and under the eyes. "Sorry, But Makeup Wipes Are the Actual Worst." Please add me to the list. This website is not intended for viewing or usage by European Union citizens. I still have issues to this day . I have had burning and sti gingalso. Please include me. Oh my gosh! Used and developed skin irration and redness around the eyes, felt like a chemical peel around my eyes. This has happened to me just over the last 4-5 months! You must contact the However, ever since the post went viral (it's been shared more than 150,000 times since May 2), many more people have left reviews stating they experienced a similar redness, puffiness, and itching. I used both and suffered for days from burns with severe itching around my eyes. They used to be the best, so I thought. Please add me. I went to generic brand of wipes and no problem. Nov. 5, 2021 7:39 a.m. PT. Coppertone and . Using this on my face just burned so I stopped using this product. Possibly allergic. Bumps created on face has left dark marks, appearing permanent. Add me to the list please. Same here, my face and neck all full of some kind of skin reaccin. I now have scars from the burn under my eyes and its so embarrassing. I used these the other night and woke up the next morning with extremely swollen eye lids, burning sensation all around my eyes and upper cheeks, where I used the wipes. When I used these my face burned and became itchy. Neutrogena is an awesome company that has been around forever there products are great. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration. I thought my new Purple bed sheets might have been the culprit but it was just my face so I knew it couldnt be that. Makeup Remover Cleansing Towelettes-Hydrating. I tried it to because he does have sensitive skin and I had the same reaction. My eyes have massive burns all around both of my eyes and they stay swollen. Nature's Truth LLC. Not sure how to fix Anything I put on them burns even worse. According to Neutrogena.com, ingredients for Neutrogena Makeup Remover Cleansing Towelettes are as follows: Water, Cetyl Ethylhexanoate, Isostearyl Palmitate, Pentaerythrityl Tetraethylhexanoate, Isononyl Isononanoate, Cyclopentasiloxane, Hexylene Glycol, PEG-4 Laurate, PEG-6 Caprylic/Capric Glycerides, Sucrose Cocoate, Carbomer, Sodium Hydroxide, Benzoic Acid, Dehydroacetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Fragrance (EU 1279). I was not a regular user if this product and my skin was fine before I used them. Some Coppertone, Neutrogena and Aveeno products have been recalled after a test detected small amounts of a carcinogen. Please add me. Out of an abundance of caution, we are recalling all lots of these specific aerosol sunscreen products. used the wipes and woke up with immflamation on my chin. Add me please. I just returned from a cruise and the same thing happened. Please add me to the list. Please add me. I purchased the Neutrogena Beach Defense Sunscreen and after spraying it on my legs the next day I had what appeared to be burn or rash spray marks on my legs Where I had sprayed the lotion it lasted for over two months stay away from ALL there products. I have also had a mysterious allergic reaction around my eyes: itching, burning, swelling, flaking skin. Wow!! Customizable exfoliation right at your hands.