If your computer keeps shutting down especially when you are playing a game or doing a demanding task, this might be the culprit. #1. which may have caused the reboot or shutdown. Choose the .msi file that matches your current OS Build and click Next. Laptop Keeps Shutting Off? Find out why and how you can fix them! Although I have no idea where that file came from. Finally, replacing the thermal paste on the processor is the last resort, only because most users will find it to be the most involved process. Does your laptop randomly turn off unexpectedly? And the last step is to cross testing the parts and peripherals to see whether the hardware works normally. Heres how it works. While playing a game yesterday, it instantly shut off. We know that your time and money are valuable so we review each piece of equipment with the utmost of care, always looking for what will work for you. 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You can take it to a professional and have them replace the battery if you do not wish to do it yourself. BIOS means Basic Input Output System, and is run off a small chip or battery on the motherboard that stores info about the computers hardware. Step 3: Click the "Scan Options" link. It is recommended to check the basic hardware installation and the ATX power connectors with product manual, and next, to test the CPU check whether the CPU is compatible to the motherboard, CPU is installed correctly, and CPU power supply. Select [CPU] tab to find the compatible CPU models. Heres how to do it: 1) Open Control Panel in your laptop, and select view by large icons or small icons. Typically after the game has loaded and I am in the game fully, but sometimes it happens when the game closes. Generally the hardware faulty can cause your laptop randomly turning off, and you can remove the connected hardware from your laptop and see if its where the problem lies in, especially when you recently added new hardware device to your laptop. Were all no strangers to the fact that laptops can shut down unexpectedly: Ive experienced this as well. Theres so much to marvel at when it comes to laptops. I didnt change any settings but I updated my videocard drivers a while ago. Some of the fixes listed below are easy to do, while some might need you to contact a professional for help. I'll let MSI know what I found and we'll see how they want to do it. When it comes to the power supply of the laptop, you might notice frayed or disconnected cords. If your PC shut down unexpectedly or did it restart automatically, Use these instructions to discover why this happened on Windows 11 or 10. Everyone who uses a computer has had a problem with their hardware at some point. Please add the peripherals one at a time to reconnect each device until you determine which device or cable is causing the issue. The first, and easiest, is to allow for proper ventilation on your laptop, including checking cooling fan ports and other external components for debris and dust and potentially getting a laptop stand that allows any bottom ports to get airflow. Driver Easy will then scan your computer and detect any problem drivers. Run your fingers over the sides and bottom of your laptop to check if it's overheated. Percentage doesn't drop while playing, stays at 97%. Clear the BIOS data by moving JBAT1 from its original 1-2 position to 2-3 position after discharge the computer. Seems like you should pursue the warranty on this laptop. 3) Click the Update button next to the flagged device to automatically download the correct version of the driver (you can do this with the FREE version), then install the driver in your computer. Even though hibernation speeds up the startup process, you can see it causing various problems on your laptop and even randomly turns it off. Hit ENTER to open it. If your laptop always gets overheated, you should consider invest a laptop cooler or cooling pad, and you can buy one from the Internet. The fast startup feature in your laptop may result in the abrupt shutdown, and you should check and turn off the fast startup feature. If you read this far, tweet to the author to show them you care. Some of the most common causes include full storage, laptop overheating, CMOS battery malfunction, or a faulty battery. Select [Compatibility] down below the model name. So as the title says the laptop boots, screen shows the MSI logo, keyboard lights up, fans spin, then everything dies. Manually update drivers: you can update your device drivers manually by going to the manufacturers website, and searching for the most recent correct driver for each. When the power supply power is lower than the overall power consumption, the power supply unit will not be able to provide enough of power to all of the devices working, which might lead to the problem of causing repeated power on and off, power failure and other abnormal behaviours). 3) Press and hold the Power button for 60 seconds and release. I monitored temps and logged them using GPU-Z. You can also try to visit a repair store and take the help of an experienced repair technician. The only way to get back in is by force shutting it down by holding the power button for a few secs. My new MSI GS75 Stealth randomly enters sleep mode. The graphics card powers your visuals, and having an issue there can cause problems beyond flickering screens and the computer could shut off to protect itself from incorrect communications. Note: For Windows laptops, Windows Defender may not be enough to solve this problem. msi laptop shuts off immediately when I unplug it. In my case, this would be driver update for Intel(R) HD Graphics 520 drivers / HP HP EliteBook 840 G3. I have to hold the power button on the top right of my keyboard to shut it down. ), What is the conclusion? Why is my laptop doing this? Learn how your comment data is processed. This is usually a one off occurrence, though in some cases, a Windows update can screw up software and cause repeated reboots. If your CPU is not listed on the compatibility report, that means it has not passed MSIs recommended requirements, we suggest to use the compatible CPU models to receive the best experience. But dont panic. Therefore, you should have your laptop checked by experienced laptop repair companies or the manufacturers service centers. Set Low battery level/Reserve battery level to 0%. Some computers can handle temperatures in excess of 80 degrees Celsius. Sometimes the error can be due to physical damage to the hardware components, especially RAM, the motherboard, CPU or the graphics card. The laptop is stock, no mods have been done. As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc. #1. All the latest news, reviews, and guides for Windows and Xbox diehards. Is there a Power Management Mode option in Nvidia Control Panel ? Tweet a thanks, Learn to code for free. How to determine shutdown reason on Windows 11 from Event Viewer, How to determine shutdown reason on Windows 11 from PowerShell, How to determine shutdown reason on Windows 11 from Command Prompt, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Review: Thrustmaster T818 wheelbase makes direct-drive sim racing affordable with a catch, The Microsoft and Activision Blizzard deal is being scrutinized for the wrong reasons, Get this rare Destiny 2 armor set now before it goes away next week, Minecraft Legends celebrates over 3 million players, releases first update, 70% off Avast One for a limited time only. if possible . Okay, theres one more thing to try. The best way to deal with such a problem is by hard resetting your laptop using a bootable USB or, if you have a CD-Drive, a boot disk. Could a driverupdate cause your laptop to use more power? In addition, if youre confident with your computer skills, you can disassemble your laptop and clean your fan. For example, if you install updates in Windows, they wont complete before a full shutdown. We also have thousands of freeCodeCamp study groups around the world. Haven't seen it above 98% in a while. You shouldnt have to try them all; just work you way down until everythings working again. May 5, 2021. Anyways try to downclock the card while on adapter say maybe 10% , and also the mem freq. If there is no load, the laptop will stay on all day. Other potential problems include overheating. If the CMOS battery is not an issue, your OS might be crashing, or some system files went missing. So a bad battery and giving false readings. I did 100 heel touches a day for a week heres my results, HPs new laptop is IMAX Certified and yes, that does sound pointless, Acer Swift X16 challenges MacBook Pro with 3K OLED display and RTX 4050 GPU, I just played Cyberpunk 2077 on my iPad Pro and the results match a powerful gaming PC. Yes, it will take some time to complete, but its worth it. I don't "think" its an overheating problem, but I could be wrong. Some of the most common causes include full storage, laptop overheating, CMOS battery malfunction, or a faulty battery. The first search result should be Windows Security. Adaptive or Max performance ? yea thats what I was thinking, does it cut off with the battery/does the battery charge at all, check your power cord with a multimeter if you have one. There is no temp on hwmonitor for the SSD could that be a problem? 5) Boot your laptop and see if it fixed the randomly shutting down issue for your laptop. But there are a number of reasons why your laptop randomly shuts down, leaving you feeling powerless and frustrated. This article takes you through 4 less complicated ways you can fix a Windows 10 PC that randomly shuts down. Step 6: Uncheck "Turn on fast startup (recommended)" and click on Save changes. 3. Like2. If it fixes the issue, you should have found and fixed your problem. It may not display this or other websites correctly. Donations to freeCodeCamp go toward our education initiatives, and help pay for servers, services, and staff. He's been covering tech tutorials, hardware reviews, and more as a professional writer for over seven years now and it doesn't look like he'll be stopping anytime soon! So you should make sure that your device drivers are up to date. Visit our Amazon Shophttps://www.amazon.com/shop/eggheadfixers5. Have you encountered the infamous blue screen of death while using your laptop lately? One of the main reason laptops turn off randomly, especially during heavy use, is when it overheats. Use a compressed air vacuum cleaner to dust your laptop. MSI may have software available on their website, otherwise, youll want to find who made and wrote your BIOS software so that you can download a new one. Please check out. If its loud, it may be broken and need to be replaced. If it does not download automatically, please click here. It then requires a hard power down by holding the power button down for 5 seconds until it. If you already have one installed, update it and then run a full scan. However, its a complex problem that you cant solve by yourself. well you could try to clean it and replace the thermal compound and whatnot , but i have no idea if that voids your warranty . Subscribe3. 6) Restart your laptop and see if it fixes the issue that your laptop randomly turns off. Temps were fine, and it just shut off again. Also be sure to clean the thermal fan as well. Dec 12, 2020. 1) Open Control Panel in your laptop, and select view by large icons or small icons. Windows update can be very sneaky and in my opinion, kind of annoying. Windows 10 is optimized for fast recovery from sleep, shutdown, and hibernation. When you purchase through links on our site, we may earn an affiliate commission. What noises did your computer make just before shutting down?Help support our channel:1. Feel free to leave a comment and ask any questions. If the date and time are not correct, it means your BIOS is resetting to the default settings and displaying factory set time and date. 5 Ways to Find Printers IP Address (All Brands), Fix: System Cannot Find Any Bootable Devices, Ink Cartridge Not Recognized? I would pull the cpu and gpu heat sinks, clean them, and reapply some good quality thermal paste and try it again. Overheating is often the result of dirt blocking the fan or clogging the vents or grilles which are part of your laptops ventilation system. Why does my MSI laptop keep shutting off by itself? 2. JavaScript is disabled. Over time, the hardware on the inside of a laptop can start to get jostled a little and actually create problems staying one. You might also be experiencing problems related to windows updates. Other potential problems include overheating. Turned up a PUP.Bundleoffers.IIQ. Your laptop may randomly shut down when the Fast Startup option is enabled. There are something you can do to fix your laptop randomly shutting down. If you were to combine writing and gaming, you would get me, Shreetesh. Under the Best Match option, you'll see Power & Sleep Settings appear. After it turns off , can you imidiatley turn it back on again ? Then click the link next to Surface Laptop Studio then click Download on the next page. Ensuring your processor fan is clear of obstructions can reduce the chances of shut offs because of overheating. Tip: You can visit the manufacturers website and download the updated version from BIOS. Therefore, we hope that one of the reasons weve given here applies to you and that the solutions weve given you work for you. However, if your laptop continues to shut down erratically, there are probably other hardware components that are faulty or damaged. Ran hwmonitor as well a game in windowed mode, so I could watch the temps. We never know what kind of threats attack our systems. Fixes For Laptop Keeps Shutting Off There are different reasons why your laptop is acting in such a way. I'll check it with a multimeter, just have to go get one. There are different reasons why your laptop is acting in such a way. This is especially common with old or even new laptops, which can shut down abruptly after excessive charging or prolonged use. Install old drivers and try if it is gone? An avid gamer and a tech enthusiast who also has a knack for writing. All drivers are up-to-date. when i play Stalker: GAMMA on my computer and i have settings that give me ~40-50 fps the computer will never turn off no matter how long i play for, but, if the settings are perfect . If you suspect your computer is automatically shutting off due to overheating, you can quickly open it up, perform maintenance, and make repairs. Then ran FurMark and shut off instantly. Some users reported that turning off fast startup stopped their laptops from randomly shutting off. So, if you have installed new hardware or software on your laptop, the BIOS may not hold the information needed to run them, resulting in your laptop turning off randomly. Welcome to TechPowerUp Forums, Guest! This blue screen of death often forces us to restart our laptops, indicating that the drivers are outdated, faulty or incompatible with the device. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. You might also be experiencing problems related to windows updates. If this solutions doesnt work, dont worry. Windows Central is part of Future US Inc, an international media group and leading digital publisher. 2) Run Driver Easy and click the Scan Now button. It does charge when plugged in. I monitored temps and logged them using GPU-Z. battery is at 100% played around with display and battery settings can't seem to find a sollution. Heres How to Fix It, How to Powerwash (Factory Reset) a Chromebook, How to Fix Microphone Not Working on Dell Laptop, How to Find Serial Number on Lenovo Laptop, 50 Most Used Commands on Command Prompt (With Examples). Ethernet Splitter Vs SwitchWhats the Difference? My problem is that when I shut down the device and turn it on, (fully charged or not it doesn't matter) battery drains about 2-3% on average (in about 15h) sometimes a bit more, or less. When pressing down the power button to start up the PC, the PC shut down immediately after starting, the fan stopped spinning. Highest I've seen is 90 C. But it's shut off anywhere between 65 C - 90 C. Last one was running steady at 71 C. Vents are clean. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Sounds more like a CPU overheating problem. You can follow the steps below to change your CMOS battery. If your laptop heats a lot, even though you can hear the fans running at maximum speed, you can opt to clean the vents and fans to ensure nothing is blocking the airflow. To check the Event Viewer logs and determine why the device was shut down or restarted on Windows 11, use these steps: Once you complete the steps, the information will allow you to determine the time and the possible reason (such as Blue Screen of Death, crash, unexpected power loss, etc.) You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making mistake when installing. You can have the motherboard, CPU, RAM and even the graphics cards checked by an expert. Then you can clean it with a cloth or, even better, with a compressed air vacuum cleaner. Without plug, it works fine on a "balanced" or "eco" battery mode, but if I try to change the mode to the "high-performance", after 5-10 seconds laptop just shuts off instantly without any message or . (Choose shutdown to turn off the PC) How to end Windows background tasks and processes When Windows 10 is running multiple programs, the system might freeze up and unable to close existing processes. When u go to advance power options - there is option at the top for time to switch off Disc while its idling. Are you in a situation where you are working, and your laptop randomly turns off? You can get a replacement battery, and hopefully, it can solve your problem. I`m not saying it`s a fix , but at least you will narrow it down .. After downloading, run and install the .msi then Restart. You don`t have a power issue . I've had an MSI gaming laptop for about 8 months now, has worked great. when I restart the machine it doesn't get past post before shutting off again so obviously the battery is completely drained. 5) On the same pane, make sure to uncheck Turn on fast startup (recommended). Everything looks good. Type the following command to view the event logs and press. RE: GT780DXR CPU overheating problem. Our mission: to help people learn to code for free. Did it a couple a more times. Since the Windows update also downloads drivers for all the essential hardware components such as the monitor, storage, etc., you can only update select components. my msi laptop randomly shuts down when i play league of legends (but when i plug it and turn on performance mode and play its good but still there is noise) and doesnt want to start till i plug it it does that when i open the game with the laptop not pluged charging model is gf 63 9sc can someone please explain whats happening + it also started making noises but not constantly like errr quiet and errr again the sound its like coming from center it hasnt been a year sice i got it like 6 months, I was playing league of legends the other day on battery and the laptop, randomly shutdown and didn't start up till I pluged it into charger this is the second time to happen. It`s either overheating ( and not necesarilly the video chipset itself , the mosfets might be the cause ) . If the power supply units wattage is higher than the overall power consumption, the computer will run steadily.