The cookie is created when the JavaScript library executes and there are no existing __utma cookies. If it has been longer than 90 days since your purchase and you did not purchase an Extended Purchase Plan, we regret were unable to accept your return. its funny you take my money immediately but when you owe me money its not there and we are going on 3 days. Covers mechanical and electrical failures during normal use*, CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421. However, Harbor Freight tries to make it easier on the customer by having their own . Monday thru Sunday, 6am to 6pm (PT). to your account from the website using your user name and password. This cookie is set by doubleclick.net. You can return both the online and in-store purchases in 90 days, you can returns items bought from any of the Harbor Freight stores by following the given below steps: You can opt to return your product by mail if you are not willing to pay a visit to your nearest store. beginning on the date of purchase. The re-stocking fee will be waived if any of these conditions are met: For safety reasons, certain pumps, sprayers, and drain cleaners cannot be returned to the store if opened. The cookie is updated every time data is sent to Google Analytics. online form, The cookie is not used by ga.js. When you visit our website, we store cookies on your browser to collect information. To request an email for resetting your password click "Forgot Password?" Receipts on any Costco.com orders placed within the last two years are online and ready to print. The cookie is not used by ga.js. If you would like to update your email subscription information, please go to the If you have any concerns about the shipping status of your Harbor Freight Tools order, it's best to reach out to their customer service for assistance. Go now Harbor Freight Site We are here to help and can route you to the best place to file a claim or contact a customer service representative. It's headquarters is located in 1300+ Stores Nationwide. The customer service team at Tractor Supply Co. can help you find a store, track an order,learn more about Neighbor's Club, apply for a Tractor Supply credit card or check the balance on a Tractor Supply gift card. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Do Not Sell or Share My Personal Information. Open support assistant Did this answer helped you? Online purchases can be returned to any Harbor Freight store for an exchange or refund within 90 days of your purchase. If our inspection verifies the defect, we will replace the product at our election or we may elect to refund the purchase No use on prior purchases after 30 days from original purchase or without original receipt. The company offers customers a 90 day period to exchange any of their products. HFTemployee 2 yr. ago. I've heard that receipts are stored in the local store's system for 90 days with your ph#. recorded and retained, For safety reasons, items cannot contain oil or gas in them at the time of return or exchange, For safety reasons, certain products cannot be returned if opened please call Customer Service at 1-844-416-9141, The manager has the right to refuse returns of any item, at any time, for any reason, regardless of receipt, For your convenience, you do not have to exchange or return the item to the store from which it was originally purchased, We maintain a database of consumer activity and other information collected in connection with a purchase or a return, additional safety information and may sign up for email alerts on recalled products, as they become available. Get started Generally, orders from Harbor Freight Tools are processed within 1-3 business days before being shipped out. This cookie is set by doubleclick.net. You can call customer service at 1-844-416-9141 to seek more details. Do Not Sell or Share My Personal Information. This is used to present users with ads that are relevant to them according to the user profile. Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. They operate 7 days a week, 6 am to 6 pm (PT). The cookie is used to determine new sessions/visits. In the Account Settings form, edit the email address field, then click the "Save" button. Harbor Freight return policy is straightforward allowing the customer to return both online and in-store items bought from the company within 90 days of purchase. To review your HarborFreight.com order history, sign in to your account This cookies is set by Youtube and is used to track the views of embedded videos. Before contacting customer service or returning an item, review the owner's manual for helpful guides and step-by-step troubleshooting Check out these Harbor Freight coupon codes to receive at least 20% off jack stands, shop lights, paint sprayers, wrench sets and much more. Replacement of product, issuance of a gift card, or settlement refund, deems plan fully performed. At Harbor Freight Tools, the "Compare to" price means that the specified comparison, which is an item with the same or similar function, was advertised for sale at or above the "Compare to" price by another additional retailer in the U.S. within the past 90 days. This cookie is set by GDPR Cookie Consent plugin. Enter your order MERCHANTABILITY AND FITNESS. Battery recycling policies and options vary by state. You can also click on the The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. For more information, go to HarborFreight.com or see a Harbor Freight store associate. Sku Desc. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. You cannot opt-out of our Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). It does not store any personal data. We offer a lifetime warranty on our hand tools and a limited 90-day warranty for everything else. To learn more about the Harbor Freight warranty, please visit: harborfreight.com/customer-service-return-exchange.html In my past experience their warranty has been awesome at 3 different stores I have . To get your order status, click on Order Status in the bottom left corner, under "Helpful Links." Related Answers Is Harbor Freight Tools from 1300+ Stores Nationwide? However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. If I go to the store in person could they reprint receipts or would I get laughed out? Provide the agent with your gift card number. It's just that simple! purchase (e.g. Standard shipping usually takes around 10-12 business days, while express shipping can take around 6-8 business days. The cookie is used to store the user consent for the cookies in the category "Performance". 1. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. In the My Account navigation, click Addresses. Replacement of product, issuance of a gift card, or settlement refund, deems plan fully performed. The company will replace hand tools if they stop working in the lifetime of the product. efficiency and functionality, a Harbor Freight Tools Gift Card, or a refund up to the original product purchase price will be issued, Protects against unexpected repairs on covered failures, Save money with functional parts and labor coverage, Plan is conveniently registered at time of purchase, Replacement Plan Visit any Harbor Freight Tools store for an easy in-store replacement, Repair Plan Call 1-888-838-3421 to schedule service. damages arising from the use of our product. Learn more below about our ESP plans. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. They help us to know which pages are the most and least popular and see how visitors move around the site. These cookies do not store any personally identifiable information. And we can sell them for a fraction of the price because we cut out the middleman and pass the savings on to you. Shipping and handling costs are not refundable. Shipping and handling charges are nonrefundable. Many product troubleshooting questions can be answered in the product owner's manual. Keep your receipt in a safe place Initiate Your Claim: Replacement Plan - Visit any Harbor Freight Tools store for an easy in-store replacement Repair Plan - Call 1-888-838-3421 to schedule service CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421 Please review and follow the safety information here when preparing to use your Predator generator. A sub-reddit dedicated to Harbor Freight and reviewing their tools. Refer to your order information, product packaging, or item number on the product to determine the correct manual The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. You can catch hold of their customer support at 1-800-444-3353. Does Harbor Freight charge a re-stocking fee? Yes, Harbor Freight Tools is from 1300+ Stores Nationwide. In the Account Settings form, edit the email address field, then click the "Save" button. ago. I contacted the customer service email on the company's website, but have not heard back. Rest easy knowing your tools and equipment are protected beyond the manufacturers warranty. Yes, you will be charged a 20% re-stocking fee. Items can be exchanged or refunded for up to 90 days. We have invested millions of dollars in our own test labs and factories, so our tools will go toe-to-toe with the top professional brands. Do check these out Sierra, Boohoo, and Everlane Return Policy. shouldnt that say the restocking fee will not be charged?, Harbor Freight provides a refund in the form of cash for debit and credit purchases. About Us | Customer Service | Download the Harbor Freight App | Harbor Freight Newsroom| Security & Privacy | Do Not Sell My Personal Information | Terms & Conditions | CA Transparency in Supply Chains Act | Supplier Code of Conduct | Jobs at Harbor Freight, Copyright 2023 Harbor Freight Tools | 26677 Agoura Road | Calabasas, CA 91302 | 1-800-444-3353. It's also worth mentioning that Harbor Freight Tools provides tracking information for all orders, so customers can keep tabs on the status of their shipments. For California consumers: more information about our privacy practices. These cookies are set via embedded youtube-videos. See an associate for details or call Customer Service at 1-800-444-3353. Cancel Select Location. Can I return my products without the original receipt? If a replacement product is not available, we will either issue a Harbor Freight Tools gift card or provide a refund up to These cookies are necessary for the website to function and cannot be switched off in our systems. When you place an order on our website, you will receive an email confirmation of your order with an order summary. You need to dial 1-800-444-3353 (customer support) and provide them with your order number and a brief reason for the return to get your Return Authorization. step one, enter purchase location, not completed. Then click the menu icon in the top right corner of any address listing to edit or delete that address. Keep your receipt in a safe place Initiate Your Claim: Replacement Plan - Visit any Harbor Freight Tools store for an easy in-store replacement Repair Plan - Call 1-888-838-3421 to schedule service CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421 The cookie is not used by ga.js. price if we cannot readily and quickly provide you with a replacement. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. A 20% re-stocking fee may apply to an item being returned. You will need to provide the original receipt at the time of return to get your refund. Check this list to see if your product SKU is listed, Find recycling information applicable to your state, Do Not Sell or Share My Personal Information, Merchandise may be returned within 90 days for a full refund or replacement, whichever you prefer, Shipping and handling charges are non-refundable, When returning an item to a store, you must provide a copy of your packing slip or order with the item listed, Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail even if the item was drained of these materials, For safety reasons, certain products cannot be returned if opened please call customer service at 1-844-416-9141, When returning an item to a store, the manager has the right to refuse returns of any item, at any time, for any reason, Proof of purchase is required for all returns and exchanges, Merchandise may be returned within 90 days of purchase for a refund or exchange in the original tender check and debit card If you do not allow these cookies, then some or all of these services may not function properly, and your browsing experience may be degraded. Be prepared to provide your order number and a brief description of the reason for the return. To receive the coupon prices online, the coupon code(s) must be entered into your shopping cart. For California consumers: For more information about our privacy practices, click here. Product Assistant If you are experiencing a problem with your product, find a solution by using our support assistant. from state to state. This cookie is set by GDPR Cookie Consent plugin. Analytical cookies are used to understand how visitors interact with the website. In case you dont find your invoice/receipt, call them at 1-800-444-3353, and get your RA (Return Authorization). If the product SKU is on the above list and it has been opened, follow the steps below: Did you purchase an Extended Service Protection (ESP) Plan with your Pump, Sprayer, or Drain Cleaner? Various trademarks held by their respective owners. instructions. Please reference the Harbor Freight Return Policy found here: https://www.harborfreight.com/customer-service-return-exchange.html. The cookie is set by Google Analytics. 5:16-cv-01052, in the U.S. District Court for the Central District of California. and view your order history on your dashboard. And, of course, it would be store credit only. These cookies track visitors across websites and collect information to provide customized ads. Harbor Freight Tools receipt template . For in-store orders ONLY, Extended Service Protection plans can be Worst Harbor Freight Scam Yet!Support the Den Of Tools:Become a Member: https://bit.ly/31m3jVY"DoT" Merch: https://bit.ly/2GHwdL6 Get your copy of The Home D. In the My Account navigation, click Account Settings. This cookie is set by GDPR Cookie Consent plugin. From the drop-down options select Online Experience > My Account > Update Your Contact Info. Verizon Wireless receipt . Is this worded correctly? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Harbor Freight Tools uses United States Postal Service, FedEx Smart Post, FedEx Ground, FedEx Second Day, FedEx Next Day Air or truck freight line to ship your orders. Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. Get real-time delivery updates with the free AfterShip app. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Replacement Parts page. Can I return my online order at any Harbor Freight store? Warranty registration is not required. Harbor Freight has a pretty vague return policy, thanks in part to the fact that many returns are up to the individual manager's decision. _ga. The cookie is set by Google Analytics and is deleted when the user closes the browser. in the comments field. For California consumers: more information about our privacy practices. to your account from the website using your user name and password. Harbour Freight return policy reserves the right to apply a 20% re-stocking fee to an item being returned. bear the cost of returning the product. The cookie is used to determine new sessions/visits. Original coupon only. PRICES - Although we make every effort to assure that our prices, products and coupons are advertised as accurately as possible, we are only human, and in the event an error is made, we reserve the right to correct it. substantially similar item in its place. All information these cookies collect is aggregated and therefore anonymous. This cookie is set by GDPR Cookie Consent plugin. For any additional questions, please contact Customer Service by email or by phone, at 1-800-444-3353 Monday thru Sunday, 6am to 6pm (PT). Consumers should stop using recalled products immediately unless otherwise instructed. Also, the Web site www.recalls.gov links visitors to the home pages of This cookie is set by GDPR Cookie Consent plugin. You must provide the original receipt to receive an exchange or refund. What is Harbor Freight Customer Service Number? 108, Lamps, Reflective Devices, and Associated Equipment. Scan this QR code to download the app now. These cookies are necessary for the website to function and cannot be switched off in our systems. I also live in Michigan.. All information these cookies collect is aggregated and therefore anonymous. I hope all of your queries about Harbor Freight Return Policy have been solved now. General purpose platform session cookies that are used to maintain users' state across page requests. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. to ship within 48 hours, free of charge To order replacement parts, visit our This cookie is set by Google Analytics and is used to distinguish users and sessions. In the My Account navigation, clickAccount Settings. The cookie is used to store the user consent for the cookies in the category "Analytics". This is used to present users with ads that are relevant to them according to the user profile. Please also note that shipping and handling costs are not refundable. Most orders ship the next business day, but in some cases it may take a few days to prepare your order for shipping. These cookies are set via embedded youtube-videos. I received an emailed copy of an in-store receipt with my name, but in a state very far from me with a credit card that isnt mine. If you still need technical product assistance, submit your questions using the The Harbor Freight Tools Fake Sale Class Action Lawsuit is Ted Shimono v. Harbor Freight Tools USA Inc. , Case No. No you cant return your items to Harbor Freight without a receipt. Product will also be replaced if the same major failure occurs and requires 3 service calls within 12 months. Used to track the information of the embedded YouTube videos on a website. I received an emailed copy of an in-store receipt with my name, but in a state very far from me with a credit card that isnt mine. Search for: Recent Posts. All rights reserved. In order to receive a full refund, you must have your receipt and be within the 30-day window period. These cookies enable the website to provide enhanced functionality and personalization. However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. Receipt Information STORE NUMBER #: DATE: TICKET #: Reason for Return NOT WORKING: MISSING PARTS: CHANGED MIND: Resolution (Choose One) If paid by credit card, the refund will be issued back to the original form of payment. I always keep receipts for tax purposes but seem to have misplaced my harbor freight folder. Please enter your request SUMMARY: Harbor Freight Tools (HFT) has determined that certain Kenway 12V Magnetic Towing Light Kits and Submersible LED Trailer Lights manufactured by Jinhua Eagle King Tools Co., Ltd. do not fully comply with Federal Motor Vehicle Safety Standard (FMVSS) No. For California consumers: For more information about our privacy practices, click here. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. Harbor Freight Tools makes every effort to assure that its products meet high quality and durability standards, and warrants Note: They take calls 7 days a week, 6 am to 6 pm pacific time. When you visit our website, we store cookies on your browser to collect information. It's just that simple! not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, If returning by mail, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, ESP plans can be purchased in-store or online at checkout. General purpose platform session cookies that are used to maintain users' state across page requests. Harbor Freight Tools official website is https://www.harborfreight.com. However, you can choose not to allow certain types of cookies, but if you do so, it may negatively impact your experience of the site and the services we are able to offer, and you may not be able to fully use certain portions of the site. No use on prior purchases after 30 days from original purchase or without original receipt. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This cookie is set by GDPR Cookie Consent plugin. Receipt Information S TORE NUMBER #: DATE : TICKET #: Reason for Return NOT WORKING: MISSING PARTS: CHANGED MIND: . You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email. If you are not signed in, log in to your account. This cookie is set by websites that run on Windows Azure cloud platform. This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. number and shipping zip code, then click "GO". For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. Store officials will help you with processing your return. an emailed order confirmation within 4 hours of completing your order, please contact Customer Service at 1-800-444-3353 Monday thru Sunday, Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. Welders | DON'T. Just don't do it. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. In the My Account navigation, clickAddresses. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click like on a video. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. visit the respective product page on the Harbor Freight website and click the "Software Update" link located in the "Product Overview" For more information, you may also visit the CPSC website at www.cpsc.gov, the NHTSA website at www.nhtsa.gov, and the FDA website at www.fda.gov. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. of your item. Harbor Freight has a 30 day no questions asked return policy on all products with a receipt. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. This number is available Monday through Sunday between the hours of 6:00 AM and 6:00 PM. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. Tool Carts |DO. Analytical cookies are used to understand how visitors interact with the website. Don't get scammed by websites pretending to be Harbor Freight. Here is a tabular view of different refund methods. This is used to present users with ads that are relevant to them according to the user profile. The cookie is used to store the user consent for the cookies in the category "Other. and Terms and Conditions Original coupon only. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". After entering a new address or If an owner's manual is available for an item, it can be found on the product page located in the "Product Overview" section. When you visit our website, we store cookies on your browser to collect information. Be prepared to provide your order number and a brief description of the reason for the return. However you may visit Cookie Settings to provide a controlled consent. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The company operates 1000 stores in 48 states of the US. The obligor and administrator is Federal Warranty Service Corporation, P.O Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 in all states except FL United Service Protection, Inc. and OK Assurant Service Protection, Inc. The shipping time for Harbor Freight Tools orders can vary depending on several factors such as the shipping method selected during checkout, the destination of the package, the processing time of the order, and any potential delays caused by customs or other reasons. You can return an item to Harbor Freight without a receipt if you obtain a return authorization.