Pick up issues are typically caused by a blockage. With a wire coat hanger that has been straightened, take the sock out of the hose. Vacuuming large particles, or sticky substances could contribute to blockages in the airways of your Dyson vacuum cleaner. Should the dirt in the bin exceed the MAX mark, the excess dirt can be pulled directly into the filter causing a blockage. Canstar Blue brings you a guide on what parts to replace and clean if your current Dyson vacuum is a little rundown and not up to scratch. Maximum run time, for longer cleans. Dyson DC 33 Troubleshooting the Common Issues. I have some smart tips to prevent a possible blockage in the vacuum cleaner in the future. Maximum run time for longer cleans all around your home, with up to 60 minutes of run time. When the trigger is pulled, should the LED lights blink on/off for approximately 10 second, please select 'LED lights blinking' from the available options. Follow the instructions on screen to maintain performance. After cleaning the hose, flip the vacuum over to inspect the nozzle by lowering the handle. This is to prevent damage to the machine. You can solve this by ordering a new Main body & cyclone below or you can contact our Customer Support Team at 1-866-314-8881. While you might not be able to fix every problem, there are a few things you can do to a vacuum that might just revive it for another year. Newer models like like Dyson V11, V12, and V15 series will display an Airway Blocked message on the LED display screen to indicate a blockage. The vacuum cleaner does not suck or the suction power is greatly reduced You can't see through the vacuum cleaner rod Useful tips Switch accessories quickly Check the neck of the Cleaner head (where the Cleaner head connects to the Wand) for any blockages. V11 airway blocked : r/dyson V11 airway blocked 8 comments Best adrian_aditu 2 yr. ago hi , on my first day of using this machine I had the same problem.i checked the airway and nothing was there. One major advantage of this new era of stick vacuums is that these appliances can often be fixed rather than replaced. Press and hold the trigger for 10 seconds. This indicates the filter needs washing. Continue washing until the water runs clear. You can update your contact preferences at any time in the Keep in touch section of Your Dyson. This will remove any fine dust clogged up in the cyclone. Insert the filter back into the machine. The machine should be charged with the battery attached to the machine. The dirt cup assembly on Dyson vacuums easily disconnects from the front side of the vacuum and has a handle so you can take it to the bin. then I just pressed the trigger and hold it a bit, maybe 10 seconds and it went back to normal Local_Ad_6400 2 yr. ago Where you have additional click-in batteries, we recommend alternating and charging all click-in batteries regularly to prolong battery health. Boost mode being the most powerful. Check the inlet at the front of the machine for any blockages and remove as necessary. The bin base will not open if the red button is not pushed down fully. This will allow you to remove it. The LED screen will show the battery icon with one full bar. Marks on the Wand can be caused when it has come into contact with a painted surface such as a door frame. Slide the rear brush bar back into the cleaner head. Turn the vacuum cleaner on its side with the bottom on it so newspaper catches the dust. Lets look at some common reasons your Dyson vacuum becomes clogged and how to fix them. There are a few factors that will lead to an airway blockage in your Dyson vacuum cleaner. It is therefore necessary to clear the blockage quickly. Keeping the air duct of your Dyson vacuum clean and open will help it run at its peak performance level. You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881. The end cap should be in the open position. From the space behind the brush roll, take out the sock. The filter unit should be securely fitted onto the main body and turned clockwise until it clicks into place. Continue washing until the water runs clear. Look through the hole at the dust container of the vacuum cleaner and remove dirt where necessary, Hold the dust container down and empty the dust container, then look at the opening on the vacuum cleaner to remove any debris where possible, Remove the dust container by using the red slide on the back. With the Direct drive cleaner head removed from the machine, turn it over and undo the fastener. Please ensure that you are emptying the bin as soon as the dirt reaches the level of the MAX mark. If your, When you see the blue flashing light on your Dyson, you may wonder what does flashing blue light means. To fit, ensure the filter unit is on the main body and twist clockwise until it clicks into place. Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. You will need to remove the plate at the bottom to expose the brush, belt, and motor. Canstar Blue may be paid for this referral. Please leave us your email address if you'd like us to notify you when it or another substantially similar machine is available. Repeat washing the elements and outside of the filter unit until the water runs clear. This will happen after the motor pulses a number of times (i.e. The actual run time of your machine remains unaffected while the algorithm learns to more accurately gauge remaining power. Operating the machine while it is partially dismantled could result in personal injury. Check and wash them regularly as per the step by step instructions. How you are using the vacuum and how you take care of it will be determining factors in the performance of your vacuum. Read more about Vacuumtester. Please connect the floor tool directly on to the bin. The filter unit should be securely fitted onto the main body and twist clockwise until it clicks into place. If any part becomes blocked, the machine may automatically cut out. Remove any obstructions found in the suction brushes and vacuum rod. Leave to cool down before looking for blockages. Remove the brush bar from the Quick-release Mini motorised head and clear away any hair or fibres. We advise using Auto/Med mode for this clean. Sorry, this machine is currently out of stock. Put the machine in max power mode by sliding the switch towards max. Note: There should be a small padlock icon along with directional arrows to help you unlock the end cap. Remove the Brush bar from the Cleaner head and clear away any hair or fibres. Leave to cool down before looking for blockages. Disconnect the handles at each point to determine where the blockage is. A faulty motor is often caused by another issue such as blocked filters which can also be the cause of unpleasant smells. Place the Cleaner head onto the bin and test the machine. Robbert graduated from the University of Applied Science with a degree in Commercial Economics in 2019. First, remove any attachments or hoses. Pull and hold the trigger for 10 seconds. Gently tap the filter unit to remove any excess dust and debris before washing it. An Airways blocked' message on the LCD display of newer models (Dyson V11, V12 and V15 series). To get the best experience, we recommend fully charging your machine after every use. It will take up to 4.5 hours to fully charge your machine. Leave to cool down before looking for blockages. If the vacuum has any suction at all, it will lose a lot of it with the sock stuck in it. Not happy. The two didnt do it for profitthey simply wanted to research the best models out there and share their findings. Ensure the machine is disconnected from the charger before emptying the clear bin. Once in place, rotate the end cap back into the closed position. Aside from that, always remember to clean and maintain your Dyson. If it has gone out you have resolved the issue. Remove the Wand by pressing the red Wand release button and pulling away from the bin. Check your manual which can also be found online if youve misplaced yours or call the Dyson Customer Care helpline to assist. If you've been able to verify there's no blockage by dropping a coin down all the parts. . Check the neck of the cleaner head (where the cleaner head connects to the wand) for any blockages. Due to this reduction in the power, when the machine is removed from charge and powered on for the first time it can display an incorrect run time. Below is a list of tips to help keep your Dyson running smoothly and efficiently: Empty the bin completely after every use: This helps keep suction power at its best by preventing dirt clogging the filters. A damp or musty smell is caused when dust in the cyclone has come into contact with water. This will help ensure your machine is running at its best and keep it in good condition for longer. It is always easier to prevent damage than to attempt to repair it. I always loved trying out the latest cleaning and home products and sharing my thoughts about those products with you awesome people. This will allow you to remove it. Before exiting the menu, please ensure the filter is fitted correctly. If your machine has recently been fully charged but the battery alert is still present, we recommend that you place the machine back on charge for a few moments. Find the text version of the step-by-step guide instead, under "Has this resolved the problem?". Designed for intensive cleaning on ground-in dirt, with up to 5 minutes of run time. Please try again. If you are unable to revert back to the main display screen manually, it can be achieved by leaving the machine to go inactive (around 15 minutes of no interaction). Reattach the end cap to the large Brush bar. If youre charging your vacuum for the recommended amount of time but it only runs for a minute, this doesnt mean the whole vacuum is a flop it might just need a new battery. Wash the outside of the filter unit. An airway blockage in your vacuum cleaner will lead to decreased performance and may even cause it to stop suctioning completely. Remove the Brush bar from the Direct drive cleaner head and clear away any hair or fibres. If you are able to identify which part of the machine the smell is coming from, replacing this part may resolve the issue. You could also contact the Dyson Customer Care centre, or the retailer from which you bought your vacuum, for further guidance. On the underside of the cleaner head by the soft roller, locate the fastener. Remove all tools and accessories from the machine e.g. Wash the filter thoroughly and as directed in the instructions before you fix it back let it dry completely for at least 24 hours(thats what Dyson recommends to its users). Take the filter out of your Dyson machine. One of the reasons the Dyson would flash the blockage light is if the pieces are not linked correctly. Refit the Cleaner head, tool or accessories being used back onto the wand and connect the wand back onto the machine. The more this process is repeated, the more accurate the algorithm becomes. The display will again show that the battery is fully charged. Shake the Dyson vacuum cleaner very carefully above the trash can to remove fine dust and then mount the dust container back on the Dyson vacuum cleaner.

Replacement battery for your Dyson V15 Detect™, Dyson Outsize and Dyson V11™ vacuum. Please be aware Dyson V11™ vacuums use two types of battery. Dyson Supersonic hair dryer Professional edition owners should call 1-866-861-2565. It is important to solve this problem immediately. This covers the maintenance or repair of the vacuum cleaners components. switches on and off in quick succession) and the blockage indicator will light. Please ensure that you are emptying the bin as soon as the dirt reaches the level of the MAX mark. With the accessory removed from the machine, check both ends for blockages and remove as necessary. Dyson V11 Animal cordless vacuum ; Dyson V11 Pro vacuum cleaner ; Dyson Cyclone V10 Animal vacuum cleaner ; Commercial hair care. If you are unable to revert back to the main display screen manually, it can be achieved by leaving the machine to go inactive (around 15 minutes of no interaction). The machine will assess the charge capacity and current usage within 30 seconds, displaying the correct time on the digital display. Replace vacuum into the charger. twitter DYSON Vacuum - LED Light When In Use If your Dyson has stopped working try to reset 1. A more user-friendly alert system that communicates problems via icons or a LCD screen is a notable feature of the Dyson V10 and V11. You will be able to start the machine again but it will continue to cut in and out until the blockage is removed. Its suggested to wash the filters every month. Same here, the steps above do not resolve the issue. Worry not; this post will address the issue separately as well. Worldwide. Remove all tools and accessories from the machine. The alert will flash for approximately 5 seconds, proceeded by a playable graphic. You can't see through the vacuum cleaner rod, Dyson stops automatically (this can also happen if the filter needs to be washed), The blue light continues to flash (if it stays on, the battery is too low), Disassemble all Dyson parts (attachments, vacuum cleaner rod, etc. Connect to charger either directly or in the docking station. Not only could fixing your vacuum save you hundreds of dollars, but it may also just give you the satisfaction of not being a sucker for the latest products available. Gently tap the filter unit to remove any excess dust and debris before washing it. Now only runs on Auto mode. Dyson v11 blockage light flashing but no blockage is present With the Dyson v10 and v11, the process to get the blockage light to stop flashing is nearly identical. You should also inspect and clean the roller brush as it can become entangled with pet hair or other strings putting an additional strain on the motor and drive belt. The Dyson V11 battery and monitoring system work together to gauge how much run time is remaining. This is likely on the floor tool of the vacuum, in the accessories, the vacuum wand, or even in the bin. Sorry, this machine is currently out of stock. Clean the clear bin with a damp cloth only. According to reports, Dyson handstick batteries have a life span of just three years on average. Check the blockage light. Why is my Dyson vacuum not sucking, and How can you fix. On the side of the Mini motorised head, locate the end cap. Close the fastener by turning it a quarter clockwise. Please be aware Dyson V11 vacuums use two types of battery. Please select pick up issues to carry out checks. The clear bin is not dishwasher safe and the use of detergents, polishes or air fresheners to clean the clear bin is not recommended as this may damage your machine. . Cleaning the filters regularly will also keep your Dyson vacuum running smoothly. . Leave to cool down before looking for blockages. Depending on the issue with the Dyson vacuum cleaner, either the filter light or the blockage light will pulse. and our Clean the clear bin with a damp cloth only. Charge the machine. You can solve this by ordering a new Main body & cyclone below or you can contact our Customer Support Team at 1-866-314-8881. In that case, you have come to the proper place. The menu is access through pressing the selector button whilst the filter is removed. The LED indicator will flash for approximately 5 seconds to alert you when simple maintenance steps are needed. Gently tap the side of the cyclone over a bin. Leave the filter unit to dry completely in a dry environment with good airflow, for a minimum of 24 hours. It is also possible that your battery may need to be replaced, which greatly reduces the suction power. Firmly push the red bin release button. V11; Troubleshooting . Securely fasten the end cap. Does the blue light stop blinking? Plug the charger back into the power outlet. Hold the machine with the bin in a downwards position. Place the Cleaner head onto the bin, change the Suction control slider to the positive position and test the machine. Before testing the machine please ensure that any hair or loose clothing is clear from the machine. Lets look at the several issues that can make the Dyson blockage light pulse. Posted: Apr 3, 2015. ), Press and hold the trigger button for 10 seconds. Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060. The bin base will not open if the red button is not pushed down fully. When the battery is charged, both LEDs will light for 5 seconds, then go out. With the cleaner head removed from the machine, turn it upside down so the underside of the cleaner head is facing you. The LED screen will show the battery icon with three full bars. All components, including the cleaner head, crevice tool, and wand, should be removed from the machine. Locate the end cap and using a coin, turn it anticlockwise a quarter of the way. To get rid of any loose dust and debris, lightly tap the filters against the edge of the sink or on the trash can. 40 minutes run time. Any dirt build-up or blockage should be removed before you reassemble the roller brush and plate. 2. Then you will also see a message on the LCD display. Flex the hose to release the sock if it is farther inside, and then remove it using your finger or a coat hanger. Refit the accessory back onto the machine. Alerts; Battery alerts . Using the combination tool, clean the shroud to remove any debris around the cyclone. Inspect the hoses end to see if the sock is close to the end. After they are stuck, they will gather other debris and block your machine. Using the combination tool, clean the shroud to remove any debris around the cyclone. Only the filter and the two washable brush bars from the soft roller cleaner head can be washed. This issue can easily be solved by changing the Dyson filter. Some use a click-in battery while others use a standard screw-in battery. To achieve the maximum run time, the machine must first be calibrated. Leave to cool down before looking for blockages. The filter should then be shaken vigorously to remove all water. These lights communicate different situations to its users. Hold the brush bars under running water and gently rub to remove any lint or dirt. In the scenario that the blockage light begins to flash, you must first carefully inspect the machine for any form of blockage. We need a little more information to help us solve your issue. You agree that Canstar Bluesterms and conditionsapply to this referral. Your Dyson vacuum is designed to work on hard floors and low-pile carpeting. You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881. Newer Dyson models will notify you if there is an airway blockage. The battery is designed to be left on charge permanently, and this will ensure that the machine is fully charged when it's next used. This will happen after the motor pulses a number of times (i.e. Do not use detergent. V11; Troubleshooting . If there is actually a blockage in the air duct of your Dyson, the following will happen: An 'Airways blocked' message on the LCD display of newer models (Dyson V11, V12 and V15 series). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can you still see the light? Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. If you have a Your Dyson account, you can log in below to manage your contact options. Some More Tips To Prevent Dyson Blockage in Future, Dyson Vacuum Pulsing: Why and How to Solve the Problem, Dyson Vacuum Not Charging: Why and How to Fix. Find the text version of the step-by-step guide instead, under "Has washing the filter resolved the problem?". If the noise is still present, select the floor tool you have been using. If the attachments are not connected as designed, they can allow airflow to escape and debris to pile up reducing the overall function of your vacuum. Please ensure the bin is empty before continuing with any checks. Use a coin to turn the end cap a quarter anticlockwise until it clicks into the unlocked position. If the blue light remains illuminated without blinking this is an indication that the battery of the vacuum is low and needs to be charged or to be replaced. But here is a detailed explanation of how to stop the Dyson v11 light from flashing: Many little things can be sucked in by a vacuum cleaner, but typically socks cannot. Using a coin, turn the end cap anticlockwise a quarter of the way to remove it. They threw it out and gave me a new one and a spare and it works great now. instagram With the cleaner head removed from the machine, turn it upside down so the underside of the cleaner head is facing you. This covers the maintenance or repair of the vacuum cleaners components. Remove the brush bar from the Direct drive cleaner head and clear away any hair or fibres. If the machine is cutting out/pulsating, this will indicate a blockage. Wand, Cleaner head, Crevice tool etc. Be careful not to pull the 'ON' trigger while looking for blockages. In order to maintain your machine operating at its best, you should clean them at least once a month. and more reliable. Remove the wand by pressing the red wand release button and pulling away from the bin. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you do not locate and correct the blocked airway on your Dyson vacuum it can cause further damage to your machine and even cause it to completely stop working. Dyson V11 Absolute (Nickel/Blue) Troubleshooting . If you are able to identify which part of the machine the smell is coming from, replacing this part may resolve the issue. Whether you own a Dyson DC58 or a V11 or any other model, the pulsing process can seem confusing at the best of times. Before you begin to attempt to locate or remove any blockage from your Dyson vacuum you will need to unplug or disconnect it from the power supply. The contents of the cup will spill into the trash if you apply pressure with your thumb to the red lever on top of the canister. Gently slide the rear brush bar out of the cleaner head. Instead of buying a new vacuum cleaner to replace an expensive one that has stopped working, or even buying a cheap vacuum that might have to be replaced in a years time anyway, you can try ways to fix your vacuum instead. When you turn it on, it starts fine, but after about 2 seconds you hear a loud hiss (air) and all of the air is directed out of the tiny vent above the filter. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with the foam element downwards so that dirty water does not contaminate the pleated paper element. Reattach the wand to the machine. Throw away the debris-filled newspaper. Been having issues with my V10 stick vaccum after only six months, the blockage alert light keeps coming on even when the barrel is almost completely empty and there's nothing in the tube. Regular maintenance may seem like a daunting task, but its important for ensuring your vacuum is working properly and effectively. Hold the machine with the bin in a downwards position. This will happen after the motor pulses a number of times (i.e switches on and off in quick succession) and the blockage indicator will light. Please connect the floor tool directly on to the bin. The filters from Dyson are designed to catch tiny particles. The bin can be cleaned with a damp cloth only. Before fitting, check the filter material has not gone hard by rubbing the material between fingers to loosen and soften the fabric. Find the text version of the step-by-step guide instead, under "Has this resolved the problem?". Use cold tap water to wash the filter while gently massaging it with your hands. With the High torque cleaner head removed from the machine, turn it over and undo the fastener. This will happen after the motor pulses a number of times (i.e. Locate the end cap and using a coin, turn it anticlockwise a quarter of the way. Ensure the machine is disconnected from the charger before emptying the clear bin. Boost mode being the most powerful. The system calculates run time using an algorithm that learns how your machine works over time. If the filter isn't correctly fitted, the machine will not turn on when pressing the trigger. Sponsored products are clearly disclosed as suchon website pages. Examples of components that need to be replaced include the motor, seals, bearings, belts, and brushes. To refit, return the filter unit to the main body and twist clockwise until it clicks into place. Large items may block the machine or tools. With the Brush bar clear from any debris, refit it back into the Cleaner head and securely fasten the end cap. switches on and off in quick succession) and the blockage indicator will light. Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. If the warning does not go away after cleaning, it may be a problem with the motor. Failure to do so may result in the following consequences: If the airway of a Dyson vacuum cleaner is blocked, the vacuum's suction performance will immediately decrease. I change the filter each time I use the machine due to filter light coming on even after a short vacuum of minutes! Follow the instructions on screen to maintain performance. Press and hold the trigger for 10 seconds. Stand the brush bars upright. Check the neck of the cleaner head (where the cleaner head connects to the wand) for any blockages. Gently pull away from the machine. Our customer care team is available during the following hours: This machine is fitted with an automatic cut-out. ^By clicking on a shop online, compare now, buy online, more details, go to site or check latest prices button, you may leave Canstar Blue and be taken to a referral partner to compare. Wash the pleated paper element of the filter unit first; hold the filter unit under a cold water tap with the foam element downwards and run cold water over the pleated paper. Airway blockages in your Dyson can be caused many different issues. Please try again. On older Dyson models, the blue light will flash to indicate an airway blockage. Allow the Dyson filters to completely dry before you attempt to replace it and use your vacuum again. You will . Remove the brush roll and vacuum cleaner belt. Ensure there is no build-up of dust or debris in the small crevice between where the brush bar sits and the neck of the cleaner head. Test the machine. Its annoying that the blockage keeps coming back. Inspect them for any damage or blockage. These can be removed by wiping them with a damp cloth. Test the machine after fitting the bin back on. Please make sure the trash can is empty before moving on to the checks. WARNING: Please do not use detergent, do not wash in a dishwasher or washing machine. Attach the wand and cleaner head and test the machine. If your Dyson is cordless a low or damaged battery can also cause your machine to lose suction. If not you will need to check the hoses and attachments for blockages. The filters tend to be good for 6 months to a year in those. If the brush bar isn't spinning on any tool, please select "The Brush bar does not spin on any Cleaner head". Any sticky substance may coat or clump in any port of the airway reducing or restricting its flow. Once the filter is securely in place, press and hold the selector button for approximately 10 seconds or until the screen reverts back to the main display screen. When the machine is placed on charge it enters an idle state, this reduces all power consumption ready for the next use. If a blockage has occurred because of the brush bars take the next measures: Brush bars should be cleaned regularly to clear away any debris, including hair. For more information, please see our The Dyson vacuum cleaner lights are designed to make it easier for the user to identify when your vacuum needs your attention. On the underside of the Cleaner head by the Soft roller, locate the fastener. Check that the filter unit is completely dry. Watch the video below or my step-by-step plan to find out and solve the problem. Emptying the dust container of your vacuum cleaner as soon as it fills will help your Dyson operate better. This will allow you to remove it. The best way to keep your Dyson vacuum performing at its peak level is to take care of it before issues arise. Not worth the price. 1 solid blue light will indicate the machine has a low level of charge. Your Dyson could stop if the vacuum filter requires maintenance and cleaning. Reddit and its partners use cookies and similar technologies to provide you with a better experience.

Charges your vacuum with or without the docking station.

. Same problem with airway sensor every part is clean and not broken need a answer its annoying not happy. Vacuuming excessively large or sticky dirt is another potential cause of the blockage light flashing. Low or reduced suction power is the main indication that the airways of your vacuum may be blocked. Give the filters at least 24 hours to air dry after washing. 6 minutes run time. Has the issue been fixed as a result?