If you have problems with sending/receiving emails, ask your questions here . An easy way to check is to log into BT Mail and if it shows BT Yahoo at the top of the page the account has not yet been moved over. Follow these links to find the app on Google Play > or in the iPhone App Store >. BT internet email problem Hi. Each user will get an email letting them know when their email address has been moved over. Before you can log in with your BT ID, you'll need to activate it. If you like, youcanwrite somethingunder Description to remind you which email this is (e.g., "Mywork email") There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. Can you let me know what version of Outlook for Android you are using? 1-800-MY-APPLE, or, Sales and To start the conversation again, simply There is no facility on the BT website to just get a new password specifically for my email address. How do I add another email account to my app? emails sent from iPad dont appear in the sent box on the iPhone and vice versa. Luckily, we'll show you ways to fix when your email doesn't sync on your Android device. 11h34 Please take our brief survey. 02-11-2019 I spoke to BT who have had a lot of complaints they said . BT Email on the App Store I have been unable to send receive emails from my btinternet account . The first time you use the My BT App, you'll need to log in using your BT ID and password. To be honest, we typically recommend you set up your BT email with IMAP protocol instead of POP3. Type in the email address you want to add. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Announcements, Guides & Community Updates, Re: Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email add, Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email address, Mail Client Issue with one BT Mail account-one last question to ask please. Repeat log-in failures are most likely caused because the password in your mobile device, tablet or email program doesn't match your email account. (and please don't send me advice to set up client using 'other' as this does not work for me for some reason), on If that changes, we will tell you about it here. Looks like no ones replied in a while. Premier Mail - email addresses missing, unable to recently stopped receiving email payslips,although Re: All emails suddenly disappeared from inbox!! 17h39. 19h13. Please check our service status pages > Or select the problem you're experiencing below for more information: I keep being told my username or password is wrong My email address has been suspended I also have email access on iPad through Apple's native mail app, all with no problems. Re: Mail apps not working. Keep me signed in. Does anyone have any other suggestions please?? Solved: Problem with portal - Page 2 - BT Community First of all Outlook the app has no connection with Outlook.com the service. TIA, on iOS Outlook app - not working with @btinternet.com and about coming off Yahoo servers - when will this happen? He's been writing about the tech for the past decade, and he loves to explain technology in simple words. I want my BT services to be reconnected or have restrictions lifted. Keep me signed in Help > Create new Email address > Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. 14h58. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device. I have seen one user report that he gets the 'Not Yahoo' prompt on his screen when setting up Outlook on his Android device. 02-11-2019 You've been upgraded to our new BT Email service. If you know of any successful resolution that is working, please let the forum know. If you have an Android device, check your user guide for instructions on how to update the operating system. Matt-S. Do nothing does not help. If so, please click on the link below and follow the steps in the "Add an account using advanced setup" section and see if that helps resolve the issue. on Your phone's been sitting idle for hours, and you haven't heard a single tone for incoming emails. on They said that server settings were to be Mail.btinternet.com but they were that anyway. There should be no ads using an app/mail client unless it's that app/client providing it. It's a regular occurrence though happening once every 2-3 months. Thunderbird 4 steps. If you're running out of storage on your phone, that may be why your emails aren't syncing (especially when trying to download an email with a large attachment). your-email@btinternet.com. It definitely is BT Yahoos end. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin on User profile for user: - edited 02-11-2019 12h27 This may be because these features won't work with all versions of our Hub. BT must have fixed it! 16h12, Announcements, Guides & Community Updates, Awful brand-new email app on Android - "We've updated you to our new, improved BT email service". If you can't find the app it means it won't work with your phone. Search for your email app using the search feature, or tap your account icon in the upper right and select. Remember, precise steps vary from device to device. 4. If you haven't got a bill, we can send you your account number in the post > If you get your BT ID wrong three times on the app or on bt.com, we'll lock you out for 15 minutes. If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. by Richard2001 on 27-04-2023 11h19 Latest posted on 27-04-2023 11h48 by Keith_Beddoe. from the moment I registered for My BT I have not been able to access my email in my mail apps on iPhone. 21-02-2020 - Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and . Solved: BT Mail on client - BT Community - BT Broadband ones that end @btinternet.com, @btopenworld.comor @talk21.com). BT ID or Email address. 21-02-2020 captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Add your postcode or address for a more detailed view of what is happening at your location with BT, User denied geolocation access, please reset location settings and press allow to continue, Please enter a valid postcode or full address, An error occurred, please retry the request. by It might even be a security issue with the device stopping account addition. 2012-2023 Ookla, LLC., a Ziff Davis company. Let's have this matter isolated and address it as soon as possible. Really inconvenient when you've placed an online order and you have to reinstall the app in the shop to get the confirmation / collection email. Read Customer Service Reviews of www.btinternet.com - Trustpilot Leave it a bit and then try to log in again later. When your phone downloads an email, it takes up some space on your device's memory. omissions and conduct of any third parties in connection with or related to your use of the site. This is what you will get: - A brand new app - Designed specifically for our email service, completely BT-run and UK supported. You can enable auto-sync from the settings menu of your email app. If youre having trouble registering your irises, or if your phone cant detect your eyes, it could be due to the camera lens or your environment. Email - BT Community on this or in similar position, please? on Using Safe mode will help you figure out if the email app is causing issues with your phone. Lastly, it could be that emails are syncing just fine, but your phone isn't sending you notifications for them. For instance, linking me to a Microsoft support webpage that has expired, claiming that BT email doesn't work with these clients (it has worked until ten days ago, and continues to do so with my family's accounts and my other btinternet account), admitting it does in fact work on Windows (finally), but sending me instructions for a different BT may be migrating accounts, but they are not keeping users informed. Fix a problem Manage email account BT Premium Mail Email security Need help logging in to your BT Email? I am awaiting a further update call hopefully today, but I dont have much confidence this will get resolved. Step 1: Enter your name and email address. Emails will not scroll down and links in emails don't work Is anyone having problems with the BT email app not letting you scroll down an email. Sorry, there is insufficient stock for your cart. 2. 15-06-2020 You'll see how much space your email app uses. 15h19. https://community.bt.com/t5/Email/We-re-revamping-BT-Mail-to-make-your-experience-better-than-ever/t Re: Btinternet mail not working with apps. A forum where Apple customers help each other with their products. 02-11-2019 I have been in touch with Microsoft Help, and they appear to see the BT servers as being at fault. As an app it is okay for reading BT email addresses without needing to setup server details. Email as a contact option was discontinued as of April 3rd, 2019. Web mail log in. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? You can find his work on some of the popular tech sites out there, including but not limited to How-To Geek, MakeTechEasier, and Online Tech Tips. Confirm that your incoming and outgoing email server addresses and ports are correct. I have a recent problem with my email service. 13h47. on 15-06-2020 I do not see any method to pull the same detail from BT Mail. What is the BT Email app and how do I get it? If your email address isn't linked to your BT ID, youll be asked to do this, I keep being told my username or password is wrong, My BT ID hasn't been activated or my email isn't linked. There are no settings I have changed, no passwords, no upgrades, etc. - edited Select Manage Accounts and select your email account. Other times, it could be because your Location is disabled or because you are not using the best Location method. Typically only phones that are issued and administrated by a business will be customized with Knox. Tap the three-dots in the top-right corner of your screen and select Sync now. I need to spend time every couple of days inputting the username/passwords/IMAP and SMTP settings. on Or select the problem you're experiencing below for more information: Get help with forgotten usernames or passwords>, Learn more about repeat log-in failures>. Are you trying to manually set up your email account on the Windows Mail app? 14-06-2020 Facebook Can receive email on my iPhone via google account and BT internet, but can't reply to emails or send using BT(ok on google email). Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? Email won't sync in Windows 10 Mail app - Microsoft Support Solved! I have checked I am using the correct servers etc. Email clients are now working again. Set up email in the Mail app: https://support.microsoft.com/en-us/office/set-. I have moved your post onto a new thread as you posted on a thread that had already been resolved and your post may not get much traffic on there. Battery saver mode disables background syncing. Email messages stuck in outbox - BT Community At some point during one day a couple of weeks ago, the following issues seem to have started: on Thanks Matt 0 Ratings Reply Vicks1 Aspiring Contributor on 15-06-2020 12h17 When you make a purchase using links on our site, we may earn an affiliate commission. BT support said known SIP outage. Email - BT Community Remember to update the password everywhere else you use that account whenever you change the password. I tried deleting one of my accounts from my iPad and my iPhone, and now I cannot re-instate it. 15-06-2020 For security reasons, if you keep putting in the wrong email address or password, we'll lock your account for a short while. Choose the email account where you have sync issues. I am aware of the link below. Hi Peergint, Greetings. 02-11-2019 Jeff Howe Down 3 times in 4 hours,rebooting the hub keeps it going for 45 mins,BT shocking Watford location Wd197bp, Atul Patel I have a fixed lease line for broadband , down for nearly 2hr in RH117RY, Paulo Mazetto anyone having issues with BT broadband today? i can access mail by web browser, just not on mail apps. To delete an account in iOS Outlook New updates fix many existing bugs in the app. You might also want touse the Display Name tosetwhatname is shown onemails you sendwhile using this app (e.g., "From: Jane, Architect") I added a new account and chose other when asked for type of account e.g. I have contacted BT and so far, they have been unable to advise what has caused this and how to fix it. Home phone including Digital Voice; BT Mobile; Email. If you don't do so, your phone won't be able to sync new emails, as it simply doesn't have the authorization to do so. Copyright 1995-2023 SAMSUNG All Rights Reserved. Apple users can update their operating system by going to Settings> General> Software Update. Most email clients have automatic sync enabled so that you can receive emails without any delays. My BT email is not working - Apple Community I have recently deleted and reinstalled the Android app, yet the problem persists. Leave it a random time from 1-3 days and do nothing, it fixes itself! Refunds. 14-06-2020 Fast, easy checkout with Shop Samsung App. If you're using a mobile device, tablet or computer program and you're getting password errors, you should try logging into your BT Email account at www.bt.com. Having problems with Email App . Are you only experiencing this issue on email clients and not webmail? All Rights Reserved. 9h04. Mail app problem windows 11 - Microsoft Community Sign in. Fix sync errors with the Gmail Android app - Gmail Help - Google Support When you change the password for your email account (ensure your password is secure and memorable), you must update it in the email app on your phone as well. in Email by BlueMeany. Whether you need help in setting up an email client or with using BT webmail. You use IOS 11 or above. Roll on the next time! If any new emails are available, you should see them in your email client. Put my existing email address into the new account and all working now. It's possible that there's a temporary problem with the email service. Ok, I won't say use "Other", but that is the correct one - e.g. on If you've forgotten your BT ID username or password, see: "I've forgotten my BT ID". It really can be something that's easily missed, I'm not saying this is the case here, but it is very easy to misspell email addresses, server names etc, not putting in the full email address, wrong port numbers, wrong password (if the user has more than one email address, each have their own password). I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. only. There does seem to be a lot of people having issue with their iPhone client and access (though as I said before it could be due to the amount of iPhones in use). Please stop 'protecting' my email account BT!!!! (Email works fine on laptop). Jun 2, 2020 1:58 PM in response to declan195. When I log on to BT Mail I see the BT roundel with Yahoo mail next to it. Outlook not connecting to my BT Internet email account Sorry to hear that you are having problems with the new BT Mail app. To clear the cache: For best performance, you should keep your apps up to date. Fix email log-in problems | BT Help Many customers find that resetting their password fixes their log-in problems. Email; Billing. 3. Apple disclaims any and all liability for the acts, It may be a problem with the email provider's server, your email account, or your network connection. I'll leave the test account on my phone and check again tomorrow and for a few days. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite.