And, thanks to mobile hotspots, youve probably got one in your pocket right now. You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. shellay2002, Oct 29, 2018 by Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). Worked last night but will not work today. This will reset the device and hopefully restore access to the Internet. Why Does my Hotspot Say Connected but No Internet? We'll need some more details in order for us to better assist you: We'll be patiently awaiting your response. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. Otherwise, you can try the following: Ensure the app is updated. Step 1.Pull down the notification bar from the top of your phones screen. Access Your Account: Use your account information sent to your email to sign in and set up your account. In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. We prefer hotspots with more useful displays, like most of the options being offered by other carriers. Your vote will help the community find the best deals. Mobile hotspots require a bit more to set-up. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. Try to restart the device that provides the hotspot and the device that receives the hotspot. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. did it work fine before? This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. There is no option for a guest network, and no built-in speed testing or parental controls. Update your devices software to the latest version via Settings System System Update Check for updates. Swipe down from the top of the screen. T-Mobile has two hotspot options. 2023 CSC Holdings, LLC. Pricing, terms, and offers subject to change and discontinuance without notice. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. Reset app preferences from Settings System Reset options Reset app preferences. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! With no internet access. The most likely culprit is a router or modem. Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. @tjwilson2174 wrote: Yes, my initial High speed data is used; but my devices have always connected at the reduced speed for the entire month of my prepaid term, both usb tethered mode and hotspot enabled.. If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. Contact Our Support Team to Get Quick Solution >, Fix Hotspot Connected But No Internet on Android, Joy Taylor | Last Updated Apr. Make sure that you are entering the information correctly. The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. for all windows & 100% safe. Why are my attachments locked on Cold War. This will establish a connection between your computer and the All rights reserved. What that will do is give a fresh start to the connection requests on your Android phone. WiFi hotspots arent complicated. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. There was much less difference in uplink speeds. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. WebAnswer It's possible that the line might need it's network refreshed. Weak or spotty signals can interfere with your devices ability to connect to the Internet. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. If you agree, why not thank TurboSri. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Android phones are very popular, but at the same time, there are many problems with Android phones, such as the home button not working on Android,Samsung phones not charging,andWiFi connected but no internet access Androidissues. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Then, hit Apply. The Device Manager dialog box will open. Lets dive in and learn how to stay connected with hotspots. You can now try to connect to your mobile hotspot and see if you can access the Internet. 00:25. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. 1. The Alcatel Linkzone is small, portable, and affordable. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. This is a more than all-day hotspot, and you can safely use it to give a top-up to your phone through the USB-A port. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. Try Updating Your Wi-Fi Adapter's Driver. Sign up for a Slickdeals account to remove this ad. Still need help? The hotspot has USB-C and USB-A ports. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. In essence, this means youve got internet access wherever you have access to data. Step 5. The best I can say about the LinkZone 2, then, is that it's a decent stopgap; it's inexpensive enough that you'll still be able to afford a better hotspot when one comes out. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. Theyre almost always routers, just like the one you have in your home. Have a question about Optimum Internet service? 4. To fix, you have to flush the DNS cache. If youve ever connected to the WiFi at a coffee shop or the library, youve used a WiFi hotspot. Which one is a better deal depends on who's running a promotion. You can do this on both your host as well as the guest device to check if doing this resolves your problem. Overall, pressing the WPS button on your router allows you to quickly and securely set up a connection between your device and the router. One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. I'm that 5G guy. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Simply hold down the Powerbutton and choose Restartfrom the options on your screen. I'm that 5G guy. 7. Thanks Ester, the 24 hour format was off. You can use it as a hotspot anywhere you have data access. raquellujan191, Ester Garza A common sense answer should have been offered. The USB-C ports can be used to connect the LinkZone to a PC as a USB modem; the USB-A port is for charging additional devices off of the hotspot's removable 4,400mAh battery. You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. Allow us to take a further look into this for you. Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. The OnePlus phone showed 9.6Mbps. If youve ever been in this situation, you know it can feel absolutely miserable. 2. Your subscription has been confirmed. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. Step 3.Wait a minute and then turn the Airplane modeoption back off. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. 1. Social media. Copyright 1999 - 2023. What is a hotspot? Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). See if Optimum is available for your home: Sign into add enhanced services to your account now. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. You can check the method below to try to fix the hotspot connected but no internet issue. While this is very basic, you must make sure that your host device is properly connected to the Internet. Luckily, there are several methods to fix this problem as it is quite common on Android devices. All services not available in all areas. Like Quote Userlevel 4 tmo_chris Employee 1269 replies 4 years ago Just checking in here to see how things are going. New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. Step 6. Under "Security," tap None. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. Macbook. ), That speed difference continues at a distance, too. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. To fix this, you can change the current band for your hotspot, and the following is how you do that. Because people are using the network more, there is more congestion. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. I get connected but it turns off on me when using, Apr 4, 2019 by If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. You can leave them plugged in and running when you take your phone with you somewhere. To do that, Press Windows + R and type cmd. This will open the command prompt. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. It worked!!! Ensure it is the correct one. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . This hotspot can't access any of that. Its an incredibly useful tool. You must have JavaScript enabled to use this form. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. T-Mobile's network has improved by leaps and bounds with time. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by The first thing you need to do is turn on the hotspot. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. My device functions properly, I'm paying for a service I can not use. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. Boost and T-Mobile both currently give you 10GB for $50. Mar 22, 2019 by The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. Open Settings and tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Router options are basic. In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? If you purchase something through a post on our site, Slickdeals may get a small share of the sale. Anybody have a solution? First, reset network settings on iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. But the Linkzone's performance became frustrating indoors, where walls blocked and reflected signals. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. Put Your Phone Closer to the Mobile Hotspot 8. First, you should make sure that your device is connected to the right Wi-Fi network. Make sure the password is right. Alcatel Linkzone 2 Mobile 4G LTE Wi-Fi Hotspot. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot. Alternately, we can also use Windows Update to update all our drivers at once. Make Sure Wi-Fi Settings are Compatible With Your Device. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". Various Android OS issues and problems can be fixed easily. Try a Different Device or Wi-Fi Adapter. 03, 2023, WiFi connected but no internet access Android. Step 2.Once you are inside recovery, select the option that says Wipe cache partition. 2. If these steps do not fix the issue, then it is best to contact your internet service provider for further support. Check That You Have Mobile Data 3. Select your wireless connection, then choose Connect. (You need to enter the passcode if you enabled it. I. Internet. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. You may need to enter the network name (SSID) or password you setup in the modems settings. Most hotspots assign dynamic IP addresses to the devices that connected. It's a good value for the price, but it has a lot of limits. For business use, a hotspot line can be billed separately, which many businesses require. You can turn this mode on your guest device and then quickly switch it back off. It is also possible that the router or modem may be having a problem. Once DroidKit detected your device, click the Start button to continue. Step 2.Select theDate & timeon the following screen. The connectivity for the phone itself is working as it should. 4. ), Make sure that the connected device is connected to the right hotspot. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. Order online, get free installation. If you are not sure about this, you can fix the time and date settings on your Android devices as follows. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. Mobile hotspots solve this problem. You should now be able to access the internet from your Alcatel Hotspot. Weak or spotty signals can interfere with your devices ability to At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. Restart Your Alcatel Linkzone 2 2. This will automatically turn your phone back on after it has been turned off. Improve Your Mobile Signal Strength 6. 6. Those deals are all much better than the other carriers offer. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. ipconfig /flushdns I don't know for how long, but it worked. You'd consider that to be a failing, right? Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. The best hotspots also have external antenna ports, to improve signal in rural areas. Old chipset gets lower speeds indoors than new smartphones. New to the AT&T Community? See if Optimum is available for your home. Step 3.Allow the cache partition to be wiped off and you will be good to go. They usually last all day, which your phone won't do in hotspot mode. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. The Best Mobile Hotspot Deals This Week*. The most common issue is usually related to the Wi-Fi network name or password being incorrect. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. That could boost signals if it was an option. Explore ourFrequently Asked Questionspage orcontact usfor answers. (This one doesn't.). These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. aepro | Staff posted this deal. You can lower the risk of high network traffic cost over the data plan via volume alert function. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV Finally, consider just using the hotspot mode on your phone. $90.00 at T-Mobile. You can revive your dead Android device in a few simple steps. In four outdoor tests, the Linkzone got an average of 32.86Mbps down to the phone's 18.85Mbps. Its pretty self-explanatory from there. Thanks for the help! If you have found yourself in that situation, you have come to the right place. All Rights Reserved. You may unsubscribe from the newsletters at any time. did it work fine before? Graphics. Devices are connected via WiFi but no internet connection. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? Slickdeals, LLC. Consider Distance and Interference; Change Channel. Last edited by TurboSri April 14, 2023 at 05:00 AM. Ask a question! If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. @maryrdelle. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. 2G uses less power than LTE does. If you still have no internet after restarting, you can try several other troubleshooting steps. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Troubleshoot Your Mobile Devices Internet Connection 7. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. I got four of these when they were a buck each last year. If thats the case, then you may need to contact your internet service provider to have them check the router and diagnose the issue. Save my name, email, and website in this browser for the next time I comment. But many T-Mobile plans include some hotspot use, and since the Linkzone uses an older modem chipset, you'll get better indoor performance on a recent flagship smartphone than you will with this hotspot. You can also change the name of your hotspot. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. Approximately how many devices are you adding to your mobile hotspot? The company offers a 1GB, one-week pass for $10; a 3GB, 30-day pass for $30; and it has a range of monthly plans up to $95 for 22GB. Once finished,it will automatically start repairing your Android system.After completing the repair process, you will get the system fixed successfully page below. Rule Out Airplane Mode 4. You should also check to see if the LinkZone is getting sufficient power. Posted: Feb 19, 2021. You can check and verify APN settings on your phone as follows. This tutorial is about How to fix Mobile Hotspot Connected But No Internet Issue on Android. Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. When did you notice this issue started to occur? Alcatel Linkzone 2 will not work. The issue with WiFi hotspots is that you have to be near one. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. While watching Roku, it suddenly stopped saying I was not connected to the internet. The LinkZone 2 can't touch that. Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. First, you should check to see if the Wi-Fi or cellular signal strength is weak. Dedicated hotspots don't drain your phone's battery. Was this answer helpful? Now that you know how to use em, go take advantage of them! Under "Related Settings", click Change adapter options. Tap the option that says AP Band and change the band to 2.4 GHz Band. Say thanks! All Rights Reserved. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. Youll want to set a password, especially if youre in a public place. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. There's a power button and a WPS connection button on the back. https://www.pcmag.com/reviews/alcatel-linkzone-2, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Alcatel Linkzone (T-Mobile) Review, Read Our Nighthawk LTE Mobile Hotspot Router (AT&T) Review, Read Our Verizon Jetpack MiFi 8800L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. Android. Essentially, they allow your smartphone to work as a router. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. Type the following command and press enter to flush the DNS. Thanks for bringing this to our attention. Put Your Phone Closer to the Mobile Hotspot 8. You cant give it a separate name. Improve Your Mobile Signal Strength 6. Your total will be $10 after $49.99 discount (applied automatically). It eliminates the need to manually enter a network name and password. This is much like entering a password to access a network, but its a code that changes frequently. If you need internet access but theres not a coffee shop around, youre out of luck. It worked. These system cache files are required by certain core functions, however, sometimes these files are the reason why you have so many issues on your phone. If your iPhonemobile hotspot is connected but has no internet,you can try the following methods: Besides, if youare trying toconnect to your iPhones personal hotspot via USB: It makes no sense to be connected to a hotspot but have no access to the Internet. Keep an eye on your inbox! Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Like your phones apps, your phone itself also stores cache files. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. This is most likely a network problem, not a phone problem, John Wander Better yet, theyre incredibly easy to use. If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports.